Titans vs Jaguars Game Day Newsletter 4Sept19Titans_Digital - Page 86

FAN REMINDERS NFL BAG POLICY LEAVE YOUR BAG AT HOME! To provide a safer environment for the public and signifi cantly expedite fan entry into TIAA Bank Field, NFL policy limits the size and type of bags that may be brought into the stadium. The Jaguars strongly encourage fans to not bring any type of bags. Fans are allowed to carry a clear bag up to 12” x6”x12” or a nonclear bag no larger than 4.5” x 6.5”. This policy is strictly enforced. Any medically necessary items must be pre-approved by the Jaguars. Please call (904) 633-2000 (option 1) or myExperience@jaguars.com to be considered for approval. All items will be subject to proper inspection at entry gate. Any medically necessary items must be pre-approved by the Jaguars. Please call (904) 633-2000 (option 1) or myExperience@jaguars.com to be considered for approval. All items will be subject to proper inspection at entry gate. PROHIBITED ITEMS Don’t get turned away at the stadium gates. Before arriving on Thursday, make sure to review our full prohibited items list at www. jaguars.com/stadium/fanguide GUEST SERVICES Need assistance on game day? The guest services team is here to help. To ask a question or seek assistance with a problem or issue: • Locate your nearest usher, security guard, police offi cer or guest services team member. • Visit any of the guest services booths located on the main concourse outside sections 223, 244 and 202; in the upper concourses outside sections 410 and 436; and in the Clubs on the ground level and immediately outside of the elevator on the lower and upper levels. • Text “ASSIST” followed by the location and a brief description of the issue to 58154. Texting is also available in the parking lots beginning two hours prior to kickoff and one hour postgame Looking to provide feedback regarding your game experience? If you have a question or concern and would like to provide feedback following the game, you may do so in any of the following three ways: • Pick up a guest comment card from any guest services booth • Call the Jaguars ticket offi ce at (904) 633-2000 (option ‘1’) Mon. through Fri. from 9 am to 5 pm • Email MyExperience@Jaguars.com