Third Wave Fashion // JANUARY 2014 // THE CONTENT + COMMERCE ISSUE | Page 22

SPECIAL FEATURE // CONTENT & COMMERCE MERGING CONTENT WITH COMMERCE TODAY By Liza Kindred ird Wave Fashion’s Founder T en years ago the content and We have always told our clients: if commerce landscape was you’re a brand or a retailer, think like a straightforward: there was publisher. If you’re a publisher, think c ont e nt , a n d t h e re w a s like a brand. commerce. Ecommerce stores were just starting to come into their own (megastores like Amazon were finally starting to turn profits), and the media industr y was grappling with what the new topography would be (Huffington Post hadn’t -- Avi Savar, author of Content To Commerce even launched yet). transparency. Just because your primary focus is selling goods does not mean that you’re not in the content game. e best brands are taking advantage of easy publishing tools and the interest of talented stylist and journalists and are creating beautiful, original content for their customers. “In order for brands to succeed in today’s socially connected world, they must think like publishers and act like media networks.” Today, almost every publisher is desperately seeking new revenue streams, while smart stores are getting into the content creation game. It’s no longer enough to do one thing well. BRANDS + RETAILERS: THINK LIKE A PUBLISHER Today’s consumers demand context and entertainment, information and e same branding principles that always matter still apply here: believe in the intelligence of your customers, tell compelling stories, and stay authentic to your brand voice. Use your content as a way to add value to your customer’s lives. e online menswear purveyor Mr. Porter does a fantastic job of this with their Style Help section. // 20