The World of Hospitality Issue 30 2018 | Page 88

���� ������� ��� ���� ������ ���� ����� ��� ������ ���������� The Room Service App is an innovative software connecting hotels and their guests. It provides a comprehensive integra- tion with services offered within a hotel e.g. bar, restaurant, spa, hotel shop allowing the custom- er to directly place an or- der via the app, orders and requests are received by the hotel staff on a tablet and the app moni- tors response times to or- ders to provide in-house data for managerial over- view. The Room Service App is customised for each hotel and we provide 12 months support for £20, per room, per hotel. A 200-room hotel pays £4,000 per year. With our technology, hotels do not need to invest in expen- sive software develop- ment; Room Service App acts as a bolt-on pro- gramming resource. The App has been designed to help hotels increase prof- its by processing orders where Wi-Fi fails or de- grades. hotels with staff perfor- mance monitoring to im- prove guest engagement, free EPOS software, SMS protocol food ordering and a bolt-on-app pro- gramming resource. Hotels are also able to benefit from hosting their The app is free for hotel own restaurants on the guests to use providing fudz app, whereby they the guest with multi- can increase hotel en- language options upon gagement by providing registering, easy food and non-guests the opportuni- drink ordering, and an ty to dine in the hotel. option to pay their bill di- The Room Service App rectly from the app. concept was inspired by Users become members of the on-going trend of the Room Service Club, convenient and value for which gives guests access money global hotel ser- to special offers from cli- vices, a service and cor- ent hotels and restaurants porate shop concept that and loyalty points that can can be marketed globally, be earned to help them with ease of use within an pay for future stays. The app or on a smart phone App also provides or tablet.