The World of Hospitality Issue 28 2018 | Page 22

22 the World Of Hospitality bixolon Advancements in Hospitality EPOS By BIXOLON Europe GmbH Hospitality Specialist From travel & tourism to bars and hotels, the hospitality industry is continually evolving. This multi-billion dollar global industry relies heavily on documenting its direct operations whether it’s a bar or restaurant linking its front of house and back-end operations, takeaways taking online orders or a tour operator issuing tickets. Hospitality EPOS has always been an essential factor in the industry’s success. However, as the consumer becomes more central in all operation through centralising the customer experience or the use of consumer technology. Companies are quickly moving away from traditional forms of receipting and ticketing by investing in sophisticated hardware solutions particularly around the areas of mPOS Hospitality. Popularity of Mobile Point-of-Sale Hospitality technology has visibly changed from the early days of handwritten paper billing and cash registers printing to slips. Moving to more sophisticated EPROM registers with limited back office capability. Eclipsed by linked EPOS solutions, connecting via software where information could be collated and stored on computer. To finally, Touch Terminals offering greater durability and connectivity through LAN These machines can also provide a range of with instant links to Head Office Servers. functions including native, web and cloud based printing linking consumer ordering However, recently there has been the directly to the business. emergence of new intelligent mobile POS solutions. Connecting tablet devices or As the role of printing continues to hand-held terminals to a network is quickly revolutionise within the industry, mPOS becoming the norm in many traditional and receipt and ticket printing will provide a cost contemporary Hospitality set-ups. With Wi- effective way for companies to customise Fi and Bluetooth connectivity innovation at its core, handheld devices can easily be linked directly to a network either by wire or through the cloud. Mobile Printing innovation is now providing greater flexibility and opened up new avenues of interest. These ergonomic, compact, hand held printing solutions produce high quality receipts, tickets and labels directly from a handheld smart device or PDA. Alongside mobile printing there has been the emergence of mPOS hub printing solutions linking peripherals such as tablets or smart devices to wired POS peripherals. Providing a simple, compact, cost-effective solution to update existing POS hardware. Website: www.BixolonEU.com. and adapt their customer experience as their individual requirements transform without the hefty hardware price tag. BIXOLON is a leading global manufacturer of advance printing technologies including POS receipt, label, Auto-ID and mobile printers for a wide range of environments including Hospitality, Retail and Logistics.