The Wise Choice - White Paper WhitePaper_TheWiseChoice_Pages | Page 27

Primary Research Choosing the right distribution method to collect our data was important. Direct mail, phone and personal interview were the best options for reach- ing our audience. A part of our audience would be young and socially active; therefore, social media, email invitation, mobile, or an embedded survey was the way to go. We also used the A.E.I.O.U. framework as our observation method. Our process of conducting and documenting the interviews were as follows: We gathered materials via ethnographic methods using notes, photos, videos, interviews, field observation, etc. During our field observation, we used this framework as a lens to observe the surrounding environment. The observations were recorded under the appropriate headings. We then supplemented direct observa- tions with photos or videos for a better retention and understanding of data. This further would help us in reviewing and clustering observations to dissemi- nate higher-level themes and patterns. WHAT IS A.E.I.O.U. RESEARCH? “A.E.I.O.U. stands for five elements to be coded: Activity, Environment, Interaction, Object, and User. It is a heuristic to help interpret observations gathered by ethno- graphic practice in industry. Its two primary functions are to code data, and to develop build- ing blocks of models that will ultimately address the objec- tives and issues of a client. 27