The Valley Catholic January 16, 2018 - Page 5

tvc.dsj.org | January 16, 2018 COMMUNITY 5 Innovating Social Impact Technology to Fight Poverty in Santa Clara County Catholic Charities of Santa Clara County is turning to technology to create innovative products that can solve the difficult challenges of pov- erty in its community. The non-profit social service agency partnered with SeniorGrowth, a data technology startup, to successfully co-develop and pilot an innovative new client service and program evaluation ap- plication, MyWellBeing (MWB). The application has already proven to have a positive impact on clients’ lives. After a successful pilot of MWB, Catholic Charities received an Ex- emplary Program Award from Santa Clara County’s Behavioral Health Ser- vices Division for achieving 100 per- cent client engagement in its Golden Gateway Senior Services Program. “It is an honor to work with Catho- lic Charities of Santa Clara County and build innovative products like MyWellBeing that can help solve their most difficult challenges in their com- munity, and make a lasting impact in each of their client’s lives,” said Felipe de la Fuente, CEO and Founder of SeniorGrowth. Serving more than 38,000 com- munity members of all backgrounds, Catholic Charities works with indi- viduals and families who are strug- gling to make ends meet, trying to find their way out of poverty. One in five people in Santa Clara County live in poverty. To improve t he lives of st r uggli ng fam ilies, Catholic Charities needs accessible, user-friendly tools that stretch its re- sources, engage clients, and allow it to easily track progress in lifting clients out of poverty. Innovative technology like the MWB application can help improve the capacity of non-profit organizations to address poverty and measure their social impact. The MWB application runs on SeniorGrowth’s cloud-based care platform. It allows any case manager or caregiver to assess an individual’s quality of life and self-sufficiency level via a mobile device like a tablet or smartphone. After an assessment is completed, SeniorGrowth’s propri- etary algorithm analyzes the results and creates a well-being profile with goals to track progress, assisting with Start a Career in Healthcare with Catholic Charities’ Free Geriatric Home Aide Course For more than eight years, Catholic Charities of Santa Clara County, in partnership with Foothill Community College, have offered a free certificate course in Geriatric home aide (in-home care). This course is being offered again three times this year, with ses- sions starting in January, April, and September. An orientation and Q&A session will be held on January 29 from 10 a.m. to noon, and the first class will begin immediately afterwards, from noon to 2 p.m. Taking the non-credit course is a great way to begin one’s journey in healthcare. The training is designed to provide students with basic, hands-on skills and knowledge that are needed to start a career in health care. This course emphasizes basic nursing needs, safety considerations, and nutritional needs for older adults. Students also learn how to provide care to ambulatory elderly patients in their homes. Students who have graduated from the class have been successful in start- ing careers in the healthcare industry, and have found work as caregivers, nurse assistants, or have continued their education and graduated with a degree in healthcare. A former student states, “I now have more knowledge of the common conditions that an elderly person might face. I can approach a client and effectively address concerns with greater confidence, always with empa- thy. I now have a guideline for profes- sionalism and scope of practice.” Class meeting dates are January 29 to March 28 on Mondays, Tuesdays, and Wednesdays, from 10 a.m. - 2 p.m. In total, there are 104 hours of class- room training, no tuition or fees, and books will be provided. No residency documentation is required. Classes take place at Catholic Charities’ head- quarters, 2625 Zanker Road, San Jose, CA, 95134. both care planning and easily aggre- gating outcomes data among thou- sands of clients for program reports. Cat holic Charit ies piloted t he MWB service in its Golden Gateway Program, which serves physically, linguistically, or culturally isolated older adults with undiagnosed de- pression or mental health problems: 86 individuals in the program were evaluated. Case managers worked one-on-one with each client to create a personal care plan. Each case man- ager was able to monitor and track their clients’ progress and conduct a midterm assessment over the next six months. The results from all 86 individuals were outstanding! Every single individual showed improve- ment in multiple domains, including housing, health care access, safety, mental health, and food security. The program as a whole achieved 100 percent client engagement for the first time. “At Catholic Charities, we are in the heart of Silicon Valley, and we are constantly scanning technology inno- vations to see how we can adapt them to serve our community,” said Jackie Copeland-Carson, Chief Operations Officer at Cath olic Charities of Santa Clara County. “MWB is a powerful and transformative tool for people of all backgrounds trying to create a better future. Its potential impact for all our clients and the broader com- munity is exciting.” The MWB application is part of Catholic Charities’ Social Impact Technology Initiative, designed to innovate cutting-edge tech solutions to our region’s most complex social challenges. Inspired by the success of the MWB pilot, Catholic Charities plans to roll out the new service to the rest of their 34 programs serving more than 38,000 clients each year. The agency is in discussions with other regional and national Catholic Charities agencies to replicate the solution and amplify the impact. To lear n more about how t he MyWellBeing applicat ion helped Catholic Charities change lives for good, please watch the video at: http:// bit.ly/CCSCC-Social-Change-Video. You Visited Me BECOME AN OMBUDSMAN! Visit a nursing home or assisted living facility, listen to the residents, investigate complaints and resolve problems. Catholic Charities provides training and the State provides certification. Orientation is Tuesday, January 30, 2018 10:00 AM to Noon Training dates are listed on the Catholic Charities website: www.catholiccharitiesscc.org Click on the VOLUNTEER banner for Volunteer Opportunities. To learn more about becoming an Ombudsman, contact: Wanda Hale at 1-408-944-0567 or email whale@catholiccharitiesscc.org To sign up or learn more, please call (408) 325-5171 or visit our website at www.catholiccharitiesscc.org. 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