[ S U R V E Y
|
E X E C U T I O N
M A N A G E M E N T
S Y S T E M S ]
ITG
2017 has been a busy year for ITG as it positions
itself for further growth in the trading space. New
Reliability and Availability
initiatives in pre and post-trade analytics, as well as
Latency
new tools to help manage MiFID II compliance have
added to its offering to clients around the world.
Client Service Personnel
This sense of purpose was matched by ITG in the
Ease-of-Use
excellent survey results recorded in 2017. Respon-
Handling of New Versions/Releases
dent numbers were up significantly. As expected the
bulk of responses were from clients based in the UK
Breadth of Broker Algorithms
and US, but there were also respondents from Asia
Timeliness of Updates for Broker Changes
and Continental Europe for the first time. More than
FIX Capabilities
one-third of respondents had AuM of more than $50
billion and it is clear that ITG is serving a demanding
Breadth of Asset Class Coverage
and sophisticated client base. Hedge funds repre-
Breadth of Direct Connections to Venues
sented a smaller proportion of respondents than for
Product Development
some other providers, while ITG had the second
highest proportion of long-only institutions among
Ease of Integration to Internal Systems
its respondents. In addition 100% of ITG respondents
Overall Cost of Operation
use the capability for equities, the only firm for which
ITG
that was the case.
2016
2017
In terms of actual scores, these showed a marked
6.37
6.37
upturn compared with 2016. The overall score was
6.19
5.94 highest among
better than 6.0 and
was the second
the leading profiled
provider
group.
5.84
6.29 The average was
0.20 points better than a year ago. In six categories
5.81
6.10
scores beat 6.0 and particular stand out, areas in-
5.10
5.62
cluded Reliability,
Client Service
and Broker Trading
links. The firm boasts
6.05 580 brokers
6.15 linked to its system
and this appears to be a factor in its continued suc-
5.73
5.70
cess. The area of weakest scores was in Asset Class
6.08 of clients
6.24
coverage and a number
would like to see
more in that area.
Even
here
though,
5.31
5.45 scores were very
satisfactory measured against competitors, though it
5.04
5.83
was the single aspect of service where ITG failed to
5.30 Survey average.
5.60
outscore the overall
Overall ITG has
performed strongly
5.86
5.66 in all aspects of
the Survey and appears set to remain a leading EMS
5.65
6.06
provider in the year ahead.
6.37
6.37
Reliability and Availability
Latency
5.94
5.84
Client Service Personnel
5.81
Ease-of-Use
5.10
Handling of New Versions/Releases
6.10
6.05
6.15
5.73
5.70
Timeliness of Updates for Broker Changes
6.08
6.24
FIX Capabilities
5.31
5.45
Breadth of Asset Class Coverage
5.04
Breadth of Direct Connections to Venues
5.83
5.30
Product Development
5.60
5.86
5.66
Ease of Integration to Internal Systems
5.65
Overall Cost of Operation
0.00
1.00
2.00
2016
TheTrade
6.29
5.62
Breadth of Broker Algorithms
84
6.19
Autumn 2017
3.00
2017
4.00
5.00
6.00
6.06
7.00