The SCORE 2016 Issue 4 | Page 33

BWW Director of Government Relations Tim Elhert and FBS Vice President of Legislative Affairs Misty Chally partnered for an informative legislative update and look at the 2016 elections .
BWW franchisee and partner at Bober Markey Fedorovich Dale Ruther focused on P & L and tax updates in the franchisee-only afternoon session .
Managers took advantage of Rapport International ’ s “ Service Recharge ” session , which focused on how to improve the service culture of their business .
Franchisee Bob Senkar grabs the opportunity to talk business with Charlie Gallagher of McLane Co .
L-R : Jason Woods , Dean Bachmeier , executive coach Tim Furlong , Riley Lynn and Brian Adams take part in an exercise during the afternoon ’ s manager training session .
Michael Morris with Roll-A-Cover , left , and franchisee James Bitzonis share a lighthearted moment outside the general session .
L-R : The FBS board of directors Roz Mallet , James Bitzonis , Brian Carmody , Chairman Wray Hutchinson , Vice Chairman Mark Jones , Jenny Beaudoin and Larry Podlager pose for a photo following board elections at the 2016 FBS Business Summit .
Michael Weber , shareholder at Littler , covered an array of labor issues vital to franchisees ’ success .
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THESCORE | 2016 Issue 4