FRANCHISEE SPOTLIGHT
FRANCHISEE SPOTLIGHT
Cliff Sadowsky
BWW Hedwig Village , LLC
+ Partner : Steve Chappelear + Year Became a BWW Franchisee : 2000 + Total Number of BWW Locations : 5 + Total Number of Employees : 275
How did you and your partner meet ?
He was a franchisee before I was – he was the first franchisee in Houston – and I was investigating franchising opportunities and visited with him .
What drew you to the brand ?
It looked like a fun , casual atmosphere where people could come and experience good entertainment at a reasonable price . It was a sports atmosphere , which I was interested in . If I was going to have ownership in something , I wanted it to be sports-related .
What is your favorite thing about the brand ? My favorite thing about Buffalo Wild Wings ® is the atmosphere and the fact that people of all ages can and do come there . It ’ s not geared to just one type of person – it is accepted by young , old , everything in between and people of both sexes . It has got a very diverse demographic of people who will go there .
What are your current top three business goals ?
To operate the business at the highest possible standards , to be a partner in the community for making the community a better place , to always be as profitable as possible and to create a business that is as valuable as we can make it .
Describe your current biggest challenge as a franchisee .
The biggest challenge as a franchisee is to develop and retain talent to execute the business model at the highest level on a consistent basis .
What is your favorite BWW wing sauce ?
Probably spicy garlic .
If I weren ’ t a franchisee , I would be …
A CPA . I am a CPA . S
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What is the best business advice you have received ?
The best business advice I ever received was from an executive vice president at a company I worked for before I franchised . He told me that I am entrepreneurial in nature and that I should follow that at some point in my life . He saw something back when I was much , much younger and felt it was appropriate to say that to me .
Describe the biggest industry change since you started .
I think that there is a tremendous amount of new competition whether it be local players , regional players or national players . Competition isn ’ t just wing places or sports places – it ’ s casual dining options that give people things in a similar price range as us that make it challenging for us to grow .
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THESCORE | 2016 Issue 4