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They challenge the process, calmly. Manager-worthy
associates master their role and actively search for (and
often find) better solutions to common obstacles.
They spend time with other outstanding
performers. It’s been said that you are the cumulative
sum of the five people you spend the most time with.
Outstanding team members tend to hang with people
who like them and are like them.
8
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They like to learn and be given targets. The best
future leaders are learners and goal-oriented. They
examine how the job they do might be done even
better and then share what they’ve learned with others.
They always seem to be working during the most
profitable/productive shifts. Look at your spreadsheets. Compare the best days — and the worst ones —
with the labor schedule. Which team members, and which
managers, are consistently on staff on the best and most profitable
days? And which are most often present on the worst ones?
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If you’re hiring someone from the outside to be a new
manager, be certain you assess their capacity for learning as well
as their resume. In today’s world, resumes are somewhat irrelevant in that managers should not be hired based solely on what
they’ve done, but rather for what they can do. Bank on the future
“Tend to the people
and they will [