The SCORE 2016 Issue 1 | Page 14

WHY CLARITY AND CONVICTION a m BEAT s ri a h C by Dan Coughlin C 2016 Issue 1 | THE SCORE 12 ommunication is obviously essential to being an effective leader. So what makes for really effective communication? Here are three definitions plucked from Merriam-Webster’s dictionary to consider: • CHARISMA – a special magnetic charm or appeal. • CLARITY – the quality of being expressed, remembered and easily understood in a very exact way. • CONVICTION – the feeling of being sure that what you believe or say is true. Two of these three are essential to being a great communicator and the one that I leave out might surprise you. Many companies still list charisma as an essential leadership competency. I really disagree with that. CHARISMA is a personality trait. It is largely inherent in the individual and can be nurtured further over time. Charisma is about how you look, how you carry yourself, how you dress, the tone of your voice, and the ability to change the speed and volume of your words. It is not an essential variable of great leadership. Some great leaders had charisma. Some great leaders did not. Some terrible leaders did have charisma. Some terrible leaders did not. CLARITY is the ability to make a clear and memorable statement that another person can easily repeat and explain to other people. CONVICTION is to believe in what you’re saying so strongly that you