The SCORE 2015 Issue 3 | Page 3

TABLE OF CONTENTS 2015 Issue 3 FBS Board of Directors Wray Hutchinson Chairman Mark Jones Vice Chairman ON THE COVER Football equals big bucks. We look at the ways you capitalize on the popularity of football to boost your Buffalo Wild Wings® business on page 22. COLUMNS Richard Andrews Secretary 2 Doug Davis Treasurer DEPARTMENTS James Bitzonis Director Jim Carmody Director Jerry Franklin Jr. Director Roz Mallet Director Amy O’Neil Director Bobby Pancake Director Christy Williams Executive Director FBS Editorial Board Kristi Keith-Hoffman Editor-in-Chief [email protected] Elizabeth Lowman Managing Editor [email protected] Kristen Perez Associate Editor [email protected] Advertising Sales Jeff Reynolds Director of Business Partner Relations [email protected] 678-797-5161 Design and Layout Kristen Thomas KT Graphic Design [email protected] Chairman’s Column By Wray Hutchinson, FBS Chairman 4 FBS Member News 10 Recognitions 11 Event Calendar and New Store Openings 12 Franchisee Spotlight 13 Team Up for Kids™ FEATURES 16 18 20 22 26 30 32 34 36 38 40 42 Spotlight on the 114th Congress: Rep. John Fleming (R-LA-04) Ambush Election Rule: What Should You Be Doing Now? by Douglas H. Duerr, Elarbee Thompson Wilson and Sapp, LLP Dos and Don’ts for Responding to Union Organizing Compiled from Littler Mendelson, P.C. Football: A Touchdown for Your Business by Elizabeth Lowman, FBS director of communications Optimize Your Behaviors by Dan Coughlin, The Coughlin Company Affordable Care Act Reporting: What Form Should I File? Contributed by Mize Houser & Co P.A. – PayPlus+ Estate Planning: The Fundamentals by Denis Dillon, The McLane Law Firm Protecting Yourself against Fraudulent Insurance Claims by Elizabeth Lowman Medical Marijuana Laws and Drug-Free Workplace Policies Collide: Four Steps to Get Businesses through the Haze by Elizabeth Milito, National Federation of Independent Business 7 Drivers of Better Customer Services by Jim Sullivan, sullivision.com The Value of Mentorship in Business by Kristen Perez, FBS communications coordinator How to Offer an Attractive Benefits Package without Breaking the Bank by Lynda Zugec, The Workforce Consultants DIRECTORIES 14 Associate Member Listing 44 Advertisers Guide and Editorial Calendar Headquarters 1701 Barrett Lakes Blvd. NW Suite 180 Kennesaw, GA 30144 Phone: [phone] Fax: [phone] In keeping with our commitment to the environment, this publication is printed on certified, environmentally-friendly recycled paper using eco-friendly inks. Franchise Business Services publishes The SCORE. Any reproduction, in whole or in part, of the contents of this publication is prohibited without prior written consent of Franchise Business Services. All Rights Reserved. Copyright© 2015 Print