The SCORE 2015 Issue 2 | Page 24

CRIMINAL BACKGROUND CHECKS: You need to do them, but you can pay a lot if you don’t comply with the legal requirements By Douglas H. Duerr W 2015 Issue 2 | THE SCORE 22 hat do you really know about the applicant sitting before you? You can bet that she’s doing her best to land the job, but is she all that she seems or is she the one employee who ends up costing you tens of thousands of dollars in losses and attorney’s fees? As an employer, you have an obligation to provide a safe workplace, including one that is free from harassment or violent actors. As a business owner, you have a need to protect yourself from fraudsters and thieves, as well as from others who might harm the business. While nothing is fool proof, a critical tool in meeting these obligations is conducting thorough and lawful background screens. In fact, failure to comply with the various laws on conducting background screens can be almost as costly as not having done them at all; however, there is no question that you really should vet the candidate sitting before you. Unfortunately, if you do not dot every “i” or cross every“t,” you can get hit with a big damages award, even if you were trying to do the right thing. In fact, the U.S. Supreme Court issued a decision in 2007 that made punitive damages available if an employer should have known it was not acting in compliance with the Fair Credit Reporting Act (FCRA), which I discuss below, even if there was no showing of actual harm. Plaintiffs’ attorneys are becoming more aware of the FCRA and its potential rewards, and more FCRA claims are being brought. In fact, household name companies such as Pizza Hut and Uber are facing class actions filed just this year and Publix Supermarkets agreed in December 2014 to pay $6.8 million for failing to comply with the requirements for obtaining consent for background screens in a stand-alone document. It Begins With the Application The first step in conducting a background screen is having an updated employment application. In order to be thorough (and to test an applicant’s honesty), your application needs to seek information regarding identification (i.e., name, home address, Social Security number, etc.), prior employers, educational background and other job-related information. But you need to make sure that your application does not ask too much. For example, does your application ask about criminal history? In an increasing number of states and cities that question is now illegal, at least until some later point later in the application or pre-employment process. Because the “ban the box” movement has had growing acceptance, you need to make sure that you carefully monitor developments where you operate. Criminal History Do“ban the box”laws mean that criminal history cannot be considered before employment begins? Not necessarily.