The SCORE 2014 Issue 3 2014 | Page 3

table of contents 2014 Issue 3 FBS Board of Directors Wray Hutchinson Chairman Mark Jones Vice Chairman Richard “Dick” Andrews Secretary Bob Ganse Treasurer ON THE COVER Buffalo Wild Wings® franchisees, Bobby Pancake, Steve Wheat, Ed Lynn and Brad Anderson meet with elected officials to educate them on legislative issues important to small-business owners. Columns 2 Chairman’s Column By Wray Hutchinson, FBS Chairman Departments 4 FBS Member News Christy Williams Executive Director 7 Recognitions 7 Event Calendar and New Store Openings Brad Anderson Director 8 Franchisee Spotlight 9 Team Up for Kids™ Jim Carmody Director features Doug Davis Director FBS Editorial Board Kristi Keith-Hoffman Editor-in-Chief [email protected] Elizabeth Lowman Associate Editor [email protected] Advertising Sales Jeff Reynolds Director of Business Partner Relations [email protected] Design and Layout Kristen Thomas KT Graphic Design [email protected] 10 If You’re Not at the Table, You’re On the Menu By Elizabeth Lowman, FBS director of marketing and communications 14 Franchisees in Action: Grassroots Lobbying at Work By Elizabeth Lowman 16 How to Get on the Winning Side of Public Policy Debates By Sarah Longwell, American Beverage Institute 18 Increase Your Game Day Revenue Contributed by controlPLAY 19 Want to Grow EBITDA? Proven Tactics for Cost Reduction and Development Cycle Acceleration Contributed by Verdad Real Estate 20 Six Keys to Developing Millennials into Managers By Patrick Proctor, Stash Tea Company 22 New Network Gains Momentum with Nationwide Launch of HD Voice Contributed by Sprint Directories 12 Associate Member Listing 24 Advertisers Guide and Editorial Calendar Headquarters 1701 Barrett Lakes Blvd. NW Suite 180 Kennesaw, GA 30144 Phone: [phone] Fax: [phone] In keeping with our commitment to the environment, this publication is printed on certified, environmentally-friendly recycled paper using eco-friendly inks. Franchise Business Services publishes The SCORE. Any reproduction, in whole or in part, of the contents of this publication is prohibited without prior written consent of Franchise Business Services. All Rights Reserved. Copyright© 2014 Printed in the U.S.A. www.myfbsonline.org