A Closer Look: My Chart
Communication is a key element of the Patient Experience. Three of the HCAHPS measures
are communication with doctors, communication with nurses and communication about medications.
Communication engages our patients in their care allowing them to have a positive patient experience.
Recently, Providence Health Center took steps towards
increasing our patient’s engagement by providing them with an
avenue to access their health summary through an application
called MyChart. MyChart is an online application that connects
patients with a portion of their medical record, providing access
to information regarding their hospital visit. MyChart enables
patients to securely view their medical information while in
the hospital, from the comfort of their own home, or with their mobile devices through the MyChart app.
Providing this tool increases engagement by helping patients understand their plan of care as well as
by providing the information patients need to make better informed healthcare decisions.
There are many benefits to this new application: MyChart acts as reinforcement to the information that
patients receive from their care teams while they are in our hospital. Patients who are educated on their
medical condition are more apt to comply with prescribed medications thus improving outcomes,
decreasing readmissions, and, for those with chronic conditions, have a greater positive impact on their
health, safety and overall experience. MyChart also enables patients to share needed information with
other providers, potentially avoiding unnecessary procedures or duplicate tests. If there is ever a need for
a patient to recall what test or medication was given during their time in the hospital, MyChart can link the
patient with that important information.
A team of dedicated Providence volunteers has been trained to visit patients in their room to register
them on the MyChart app. By registering patients during their stay in the hospital we engage them to
participate in their medical care creating a culture of safe, excellent, person-centered care.
Thursday, June 12 • 10–11:30 a.m. or 2 p.m.–3:30 p.m.
Providence Park Community Room at 300 West State Highway 6
(across the street from KWTX-TV-Channel 10)
Assorted English teas will be served along with rich flavored coffees and fine sparkling wines. You will
be served cucumber, chicken salad and pimento cheese sandwiches, fresh dipped strawberries,
petit fours, wonderful scones and Milano cookies.
You may invite family members and friends if you wish, for either time on June 12.
Pease RSVP by Monday, June 9, by calling the Providence Foundation at 751-4762.
Door prizes will be given for the most fun hats • This event is free of charge • Dress is Spring casual.
2014 Topic: Helping Seniors Avoid Identity Theft and Scams
Guest Speaker– Greg Petersen
Vice President & Information Of