The Pulse of Providence May June 2014 | Page 11

Protecting Our Privacy When you or one of your loved ones comes to Providence for care, what is your expectation of privacy? When you are the caregiver to a Providence associate or to one of our associate’s family members, do you treat the medical information you obtain to perform your job any differently? When one of our physicians, a board member or high-profile associate is hospitalized, do you change your care delivery model or treat the access to their health information differently than you would for other patients? The protection of private health information does not change when you, a family member or friend becomes the patient. It is rarely appropriate for a caregiver to provide healthcare to their own family member, and if you are uncomfortable caring for an associate or someone you know, notify your manager and ask to be reassigned. by Diana Holub, HIPAA Privacy Officer Don’t ever assume special privileges with health information. It is a violation of HIPAA to access information without a need to know to perform job duties or to share information outside of treatment, payment and healthcare operations. It is possible to express your concern for those you know without violating their right to privacy. Always check with the staff of the unit prior to visiting an associate who is in our care. It is easy to slip out of a “professional” mode of behavior when we care for someone we know, but it is important to remember that our associates, family members and friends deserve the preservation of their patient rights while in our care. Please report violations and concerns to Diana Holub, HIPAA Privacy Officer at 751-4771. Act F.A.S.T! Know the Signs and Symptoms of Stroke May is National Stroke Awareness Month and The Stroke Center at Providence is committed to raising stroke awareness—giving you the tools act F.A.S.T. It is important to manage risk factors and understand the stroke signs and symptoms of stroke. Acting F.A.S.T. is key to receiving proper treatment and improving the chance of recovery. F= Face A=Arms S= Speech T=Time Smile—Does one side of the face droop? Raise both arms—Does one arm drift downward? Recite simple phrases—Does speech sound slurred or strange? If you observe any of these signs, then it’s time to call 9-1-1. Developing a Hand Hygiene Compliant Culture, Together! April ended with over 82% hand hygiene compliance. All associates are responsible for hand hygiene. Let’s work together toward a hand hygiene culture of compliance greater than 95%. The Pulse of Providence • 11