The New Social Worker Vol. 20, No. 4, Fall 2013 | Page 6

Ethics Alive! Ethical Concerns in Social Work Field Supervision by Allan Barsky, JD, MSW, Ph.D. W hen student interns and other new social workers are making decisions about where to work, one of the most important factors to consider is the quality of field supervision (sometimes called field education or field instruction). Ideally, you will have a supervisor who not only excels as a practitioner, but one who possesses a high level of competence (skills, knowledge, and ethics) as a field supervisor. Ideally, you will have a supervisor who is always available and always ready to provide you with the support that you need to provide services in a competent manner and to facilitate your professional development. And ideally, you will have a positive relationship with your supervisor, based on mutual respect and trust. So, what happens when the reality departs from these ideals? The following scenarios present a range of issues that may arise and offer suggestions for how to proceed. A word of caution: when problems arise in supervision, there is an interactive effect—the supervisor’s behaviors affect you, and your behaviors affect the supervisor. The two of you are also part of greater systems, including the host agency, your clients, and your social work program. As we know from systems theory, problems often occur in the interactions between people—accordingly, be careful about laying blame on your supervisor or any other individual. SCENARIO 1: Randi has recently started her field placement in an agency that serves people who are transitioning from prison back to the community. Randi’s supervisor, Trish, assigns 10 clients to Randi. Randi is excited to have clients, but also fears that she is not ready for all the responsibility. Further, she is very anxious about working with this population, particularly those who have committed violent crimes. Randi asks Trish if she can observe Trish as she conducts some interviews first, so she can get a better sense of what will be expected of her. Trish tells Randi that she was supposed to be prepared for field in her practice courses. Randi thinks that Trish is being negligent in providing appropriate supervision, but Randi is also afraid to confront Trish. Randi feels caught in a double bind. If she talks with Trish about her concerns, Trish may become defensive or angry, putting Randi’s whole field placement at risk. If she does not talk with Trish, she feels she may fall flat on her face. Randi decides to speak with her faculty field advisor for help. If Randi came to you for assistance, how would you advise her? If you take Randi’s story at face value, you might conclude that Trish is not providing supervision in a competent or professional manner. Although Randi’s story relates her perceptions, remember that you have heard just one side of the story. Yes, it is important to listen to Randi’s concerns and demonstrate empathy for her situation. It is also important to assess the situation further, to determine what is truly occurring in the student-supervisor relationship. Perhaps Trish has provided sufficient supervision, and perhaps her expectations for Randi are reasonable. Perhaps Trish is stressed from working in an under-resourced agency and does not have the time she needs to provide additional supervision. Perhaps Randi’s BSW program has not prepared her sufficiently. Or perhaps Randi has anxiety issues, so she is projecting the problem on her supervisor to protect herself. The point of assessing the situation is not to lay blame, but to determine responsibility for future action. Many student-supervisor concerns can be managed through improved communication and planning. The facultyfield liaison can help Randi develop plans to ensure that Trish is providing sufficient support. The liaison can also ensure that Randi is taking sufficient responsibility for her role in the field education process. It is only when matters cannot be managed informally that more formal complaint processes or dispute resolution procedures need to be initiated. In other words, if you have a concern about a supervisor, try to work it out informally with the supervisor, and if necessary with the faculty field liaison. Focus on the concerns, such as the need for support, direction, information, or observation. When initiating concernsolving discussions, avoid labels such as unethical, negligent, irresponsible, or lazy. Randi’s first instinct was right: she did not want to say something that would make her supervisor feel defensive or angry. There are ways to approach ethics concerns in a more amicable manner. SCENARIO 2: Bill’s supervisor Amy works from a psychodynamic perspective. During a supervisory session, Bill explains how he felt very angry when he observed one of his clients berating her daughter. Amy says it would be helpful to explore the source of Bill’s countertransference. She asks about Bill’s relationship with his mother. Bill feels the questions are 4 The New Social Worker Fall 2013