The New Social Worker Vol. 20, No. 4, Fall 2013 | Page 12

Building Strength and Resiliency: Tools for Early-Career Social Workers by Marilyn Lammert, ScD, LCSW-C of the workshop, they clearly laid out for me what they needed and wanted: • • • to know they weren’t alone in feeling overwhelmed and questioning a safe community in which to share these feelings and their values support and help so as to have hope for the future Burnout and Vulnerability O urs is a rewarding profession— and a stressful one. It can be hard to stay positive, because problems are what we are expected (and expect ourselves) to solve. These expectations take a toll and sometimes result in a process of gradual exhaustion, cynicism, and loss of commitment. I believe there are ways to become more resilient and flourish. Acknowledging vulnerability and using strength-based approaches are important tools. I hope to identify resources, creative tools, and skills early-career social workers can use. In fact, some of what we know to be helpful to clients can also be helpful to us. A few years back, I offered a workshop for early-career social workers where I began by summarizing my 40-plus years as a social worker, noting that there were only three years I didn’t like what I did. Two of them were the first two years out of graduate school. The room of a dozen new social workers burst into laughter, one commenting that hearing this was worth the cost of the workshop. Although it’s now been more than two years since that day, I’ve heard from some attendees that my comment is still being talked about—because it gave them hope for the future. Early-career social workers in particular need more help than they are given in school—or as they’re leaving—with finding jobs and thriving in their first few years out. They, as well as many who have been in the field for much longer, have concerns about competence, have difficulty managing self-doubt, or feel undervalued or helpless in the face of often intractable problems. At the beginning 10 The New Social Worker I first became interested in the phenomenon of burnout 45 years ago, although I didn’t have a name for it at the time. As I remember, I experienced it first, and most traumatically, at age 23, while working in a mid-1960s War on Poverty-funded settlement house in a midwestern city. At the time, I was idealistic but soon became disillusioned. I recall feeling helpless, but I didn’t recognize or couldn’t admit my vulnerability. I didn’t know how to take the next positive step. Like many drawn to social work, l liked the idea of fixing people and systems, but didn’t like the feelings about what I could not solve or fix. Tools and Readings The following tools and readings provide additional resources for knowing yourself, acknowledging vulnerability, getting support , learning from and finding positives in difficult experiences, self care, job-seeking, and job changing. Knowing Yourself »» »» »» »» »» »» VIA Signature Strengths Questionnaire (http://www.authentichappiness.sas.upenn.edu/questionnaires.aspx) Realise2 (http://www.cappeu.com/Realise2.aspx). The Realise2 shows “Unrealised Strengths,” “Learned Behaviors” (those things you’re good at but that drain your energy) as well as “Realised Strengths” and “Weaknesses.” Both can be helpful for job search/ performance and career direction and information for increasing energy and sense of well-being. The Keirsey Temperament Sorter (http://www.keirsey.com/aboutkts2.aspx)–helpful for job search/job performance Personal Values Inventory (Biswas-Diener, 2010, 95-97) Resource Relevance Checklist (Ibid. 86-87) Situational Benefactors (Ibid. 92-94) Acknowledging Vulnerability and Getting Support »» »» Shame Resilience (Brown, 2007, 268-270) Peer groups (Guidelines for Setting Up Peer Supervision Groups, 2005; Counselman & Weber, 2004) Learning From and Finding Positives in Difficult Experiences »» »» Appreciative action in stressful situations (Stavros & Torres, 2005, 100-106) Questions for reframing difficult situations (Kelm, 2008, 173-174) Self Care and Job-Seeking/Job Changing »» »» »» »» Self-compassion inventory, exercises, and guided meditations (http://www.self-compassion. org, Neff, 2011) Creative use of early career years: learning more (e.g., about self-care, about agency administration, clinical training, extra supervision); exploring PhD programs; starting peer groups; getting help from mentors or life coaches; changing jobs. Job crafting to suit motivations, strengths, and passions (Berg, Dutton, & Wrzesniewski, 2010) Assessing values and culture in organizations (Brown, 2012, 174-175) Fall 2013