The New Social Worker Vol. 20, No. 4, Fall 2013 | Page 11

The Role of the Social Worker in Navigating the System My wife and I were fortunate to be able to move in without a wait. Unfortunately, there is a waiting list for most people, often for weeks or even months. Once available, the home does not automatically become occupied by those who have waited the longest. The Public Housing Authority can operate much as a triage nurse does in determining who is in the greatest need. According to Title 24, “the PHA may adopt a system of local preferences for selection of families admitted to the public housing program. The PHA system of selection preferences must be based on local housing needs and priorities” (Title 24: Department of Housing and Urban Development, 2012). For example, homeless families with young children or victims of domestic violence may be given priority. There is also the possibility that no particular population in your community is given priority, and the apartments truly are occupied on a “first come, first served” basis. As a social worker, your role is to be knowledgeable about how the system works in your area and to advocate for your clients if public housing is their choice. If you represent an especially vulnerable population, such as those who are in a shelter because of domestic violence, speaking to the PHA in your town and obtaining priority status for your clients may be vital. You likely will be in a position to make a referral of a client that will open doors. In most towns, this method of “triage” is standard practice, but it is not universal. If granting housing to especially needy populations is not standard practice in your town, you may need to speak to the PHA or city government to have changes made. If your efforts do not achieve results, I advise speaking to the office of housing and urban development in your region, to receive support and advice. Notice that the policy states, “The PHA may adopt a system of local preferences for selection of families admitted to the public housing program.” The policy does not state that PHA is required to make an assessment of who is in greatest need and act accordingly. You may need to convince the PHA that those who are especially vulnerable should be given priority in housing placement. The Role of the Social Worker in Macro Level Change One complaint often made against the public housing option is that public housing “projects” are full of crime. As mentioned before, such a view may be a generalization, but it could be true. What do you do if there is an abundance of crime, and it really isn’t safe to live there? My suggestion is to partner with the PHA and the city to create macro level change. The housing “projects” need to become a housing community. Such a change involves changes in operation and perception. In my city, the police have an apartment that is staffed 24 hours a day within the public housing community. The police conduct regular patrols from that office, as well as respond to concerns from the community. This practice has helped curb crime within the community. Another practice involves providing public transportation. A city bus has multiple stops and drives through the community every 30 minutes. If criminal activity is observed, the bus driver radios the dispatcher, who alerts the police department. Crime is not the result of poverty; crime is the result of security resources being allocated elsewhere. If security resources such as police are allocated within the public housing community, crime will diminish. Another security resource is neighborhood pride. If a public housing community is modern, clean, and beautifully landscaped, the residents will work to keep it that way. 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