The New Social Worker Vol. 20, No. 1, Winter 2013 | Page 7

• Liability Insurance Company—Workers
who have liability insurance may contact
their insurance providers for consultation on whether the insurance will cover
certain errors. In fact, many insurance
policies require that workers report errors to them. The company may offer
direction on how to proceed with the
case. Insurance may also cover the costs
of legal advice and representation. Workers should know that once they report
a possible error, their future insurance
rates and eligibility for insurance might
be affected. They should also know that
consequences with the insurance company might be more severe if they do not
self-report.
• Clinical supervisor—Clinical supervisors are responsible for the work of their
supervisees. Social workers should generally make use of supervision to help
them deal with difficult situations, including how to follow up when an error has
been made. If a worker has a strong,
trusting rel