The Maritime Economist Magazine Spring 2015 | Page 27

THEMARITIME Economist voice of professionals Some shipping companies plan their fleet accordingly: The newest, most innovative ships are owned. The somewhat older ships are sold and leased back. The oldest ships in the fleet are then finally sold, and eventual ad hoc needs would be covered through occasional chartering in. In this way, the newest ships are owned, and older ships are being disposed of in an orderly manner. There are, of course, cases where the old ships still might have a useful value for a potential competitor. In cases such as this the ship owner might want to be reasonably sure that the ships to be sold do not end up in the hands of potential competitors – new or existing. To sell to parties that are not set up to compete with the seller thus then then become key – even if the selling price is lower than what it elsewise might have been. Typical issues for the seller to assess in this respect are: does the potential buyer have the specific links to key clients, similar to what the seller might have? If not so, it may be hard for the purchaser to become as effective new competitor We see from the above that innovations are critical, particularly in order to succeed when it comes to shipping niche strategies (in contrast to traditional shipping strategies, which are driven by good timing regarding “in/out”, “long/short”). How can we approach this in effective ways? Increasing the customer closeness Traditionally many shipping companies have worked through ship-brokers as a way to interface with one’s customers. And, many traditional ship-brokers have been following business models which essentially are based on responding to requests from those who have needs for transportation by attempting to identify suitable tonnage and to offer this at a suitable price – as high as possible without losing the deal. This is thus essentially a business mode to compete on costs. The customer is to be understood through an “inside-out” set of lenses – as long as the best possible set of rates is offered to the customer and accepted by him, then, further specific dimensions ideally desired by any customer would be irrelevant. A closer relationship with the customer might be seen as an “outside-in” one. Here, the specific needs of a given customer must indeed be met. To listen to a customer, and to actively dialogue with him (“let us sit down and reason together”) becomes key (Branson, 2014). How can this be done? Above all, a close interpersonal relationship would typically be an advantage – to build trust, based on willing demonstration of relevant capabilities. For the ship owner this would imply having capabilities to solve what a customer might see as the most pursuing specific problems or challenges. And, for the customer the task would be to allow the specific experts the freedom to dialogue with his/her counter-parts at the shipping company. Often, this might not be the case! Rather, instead, the dialogue might be channeled through the customers’s chartering-in department! The shipping company – specific customer dialogue is often technical in nature, focused on coming up with better solutions. Often this might result in building new tonnage, or modifying existing one, to come up with tonnage with specific capabilities tailored to these needs. The ship owner – key customer dialogue should be ongoing, both so as to ensure that the link is strong enough not to break down in case of disappearance ME Mag pool-companies (Lorange, 2009). Typical ways to go about to implement this would be to charter in tonnage rather than to own it – on t/c or b/b charter. A variation of this might be to structure a so-called sale/lease-back deal, involving that the owner sells a ship and takes it back, typically on a long b/b charter at a given rate. After a certain period of time, typically quite a long one (say 10 years) then the owners shall often have a put option, so that the ship can be forced back to the previous owner at a given price, thus giving the new owners a relatively clear minimum return on the project. The original owners typically have a call option, giving them the right to take the ownership of the ship back if the freight rates have gone significantly up during this time period. 27