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IRONMONGERYDIRECT CELEBRATES NEW
WEBSITE WITH PRIZE GIVEAWAY
IronmongeryDirect has transformed its
website www.ironmongerydirect.co.uk)
so that ordering online is even easier. To
celebrate its launch, the firm gave away
a brand new Chromebook to one lucky
customer.
Stephen Gear from Essex won a
Samsung Series 3 Chromebook by
correctly answering the question: “What
is our order cut-off time for next day
delivery?” that featured on the new
website’s homepage. He will be able to use
it for leisure and ordering products from
the revamped website.
The new site has been re-designed,
following extensive customer research,
in order to improve user experience
and deliver a better all-round service
for people wishing to browse products
and place orders. Customer interviews,
surveys and suggestions were just part of
the study into how IronmongeryDirect’s
online offering could be enhanced.
The refreshed website now offers greater
support to tradespeople wishing to
order from the company’s wide range of
ironmongery and associated products.
The improvements include enhanced
search functionality, clearer product
information, and better quality images,
so it is even easier for customers to find
the products they are looking for. Orders
can be taken right up until 8pm for fast,
reliable next day delivery.
Stuart Wilson, marketing director at
IronmongeryDirect, said: “We’ve spent a
lot of time engaging with our customers to
ensure our online offering is at its best. As
a mail order retailer, it’s vital we provide an
optimum service across all the channels in
which our products are sold, including via
our website.
“Our primary focus is always on how we
can make it easier for customers to shop
with us and by evolving our digital business
around their feedback, we’re able to offer an
exceptional online shopping experience.”
IronmongeryDirect has always been
eager to provide flexible ways of ordering
and launched its first transactional website
back in 2003. In the last two years it has
established a mobile website and, most
recently, an app for tradesmen to place
orders on the move.
To view the new look website, visit
www.ironmongerydirect.co.uk
ARE YOU INVOLVED IN
FIRE SAFETY & SECURITY?
With this in mind, The Locksmith
journal will be including a Fire Safety
Extra in the November-December
issue, the final one for 2014.
Fire Safety is high on the agenda at present and locksmiths
and other security professionals are increasingly looking to
add fire safety and security products within their portfolios.
If you would like your products and/
or services to be featured, please
call Andy on 01226 321450 or email:
[email protected] to find out more.
Roto online shop New
the premium shop
for all your window & door replacement parts
www.roto-webshop.com
To read more, visit www.locksmithjournal.co.uk
THE SEP/OCT 2014 ISSUE
SPONSORED BY ADVANCED KEYS
59