The Locksmith Journal Nov-Dec 2013 - Issue 29 | Page 48

HARDWARE&SECURITY SPONSORED BY DUFFELLS GB LOCKING SYSTEMS – A CENTURY OF EXPERIENCE One of the predicted future main growth areas in the Locksmiths trade is Access Control. The Locksmith journal caught up with one of the Companies that specialises in this field, North-East based GB Locking Systems Ltd. Choosing a name for the company they set up in 2003 was pretty straightforward for founders and owners of Newcastle-upon-Tyne-based GB Locking-Systems, Gary Pearce and Bob Passmore. They had been working together for Ingersoll Rand before they established the Company which is named after their first name initials. Bob’s early days were at AES in Birmingham, working with a product called Corkey, an early precursor to magnetic stripe systems. “I was really thrown in at the deep end at AES,” Bob. “I was living in a hotel in Birmingham, so I took 48 THE NOV/DEC 2013 ISSUE SPONSORED BY ADVANCED KEYS the products back there with me each evening and learned about them by examining and wiring them in my room.” Bob then moved to Laidlaw Thomas which is where he met Gary, and began to concentrate on access control. For nearly 20 years he stayed, seeing the company through various ownership changes – from Laidlaw Thomas through Newman Tonks and IR. With the market rapidly changing and becoming frustrated with the lack of flexibility of a large Company they decided to go it alone. It meant remortgaging the houses and taking risks, but it was a decision they have never regretted. Today, GB Locking Systems – which deals exclusively with the trade - specialises in the specification and supply of access control and door automation products to the trade. The three Directors – Bob, Gary and Andy Ayre – are all committed to providing the best possible customer service at a personal level. With more than a century of technical expertise between them, GB Locking Systems can offer a full service support package including Technical Support, site surveys, site visits, and project management, right through to commissioning. GB Locking will provide anything from a stand-alone battery-powered lock to a complete on-line, multi-site system. “We appreciate that some locksmiths can be unsure about access control and may need some back up through the process,” he says. “We can provide that – and will effectively become part of their team, visiting sites with them or on their behalf if necessary.” In situations where Locksmiths have an access control spec but may have reservations about how to deal with it, GB will write a schedule, price it up, provide schematics for the electrical contractor, supply the product - and even send a commissioning team if required – relieving the AI of this worry and allowing them to offer a seamless service. Recognising the value of good training, they also offer a training service to Locksmiths in the Company’s dedicated training room. Recent years have seen some tough times for most businesses, but as this Company’s main ethos lies in its commitment to customers by remaining true to the principle of offering great customer service, quality products and add-ons such as the training and support. GB Locking is a member of the highly- respected Guild of Architectural Ironmongers (GAI) and the directors are all enthusiastic about the opportunities this offers them and what they, in turn, can offer. Bob and Andy are both DipGAI holders and are keen to extend this strength of learning throughout the business. Two further members of the team are going though the GAI Education programme which will lead to the GAI Diploma. “The Diploma gives an excellent grounding in what is involved in the whole ironmongery picture,” says Bob. “It gives you a broader perspective which in turn gives you more confidence when dealing with customers. GB Locking’s Neil Ransome has been involved with writing the GAI’s manual on access control, testament to the high regard in which GB’s expertise is held. To read more, visit www.locksmithjournal.co.uk