The Locksmith Journal Mar/Apr 2019 - Issue 61 | Page 46

46 • HARDWARE&SECURITY PROUD SPONSOR OF THE LOCKSMITH JOURNAL Top marks for local school’s new CCTV » » DELTA SECURITY, A specialist in high security solutions, has installed a sophisticated 1080p HD CCTV system to protect students, teachers, and visitors at the Hackney-based Rushmore Primary School. The Board of Governors decided to replace the ageing CCTV system with a solution that would provide high- quality, recordable footage day and night. As the school is based in a residential area it was also important that invisible, non-intrusive infra- red lighting was used rather than flood lights that could disturb neighbours. Based over two sites on opposite sides of a private road, there was added complexity of installing an integrated CCTV system that served both sites. Delta Security used catenary cables that run across the road to ensure the CCTV system was fully functional throughout the entire site. Vanessa Browne, School Business Manager, Rushmore Primary School, says with a large, disparate site it was important that the system provided full coverage: “We wanted a system that would give us total visibility and instant play-back of footage across all entrances and exits, as well as some internal areas. “Three suppliers provided quotes and Delta Security was chosen because the owner, Dave Mundy, demonstrated an excellent understanding of our needs, ensuring we could achieve what we wanted without spending more budget than necessary,” she explains. “He even informed us that we could apply to claim back 50% of security costs from the local authority, which we did and were successful – a useful benefit to Delta being a local supplier.” Dave Mundy, Managing Director, Delta Security, says education is an important sector for the business: “Having a good understanding of the requirements of the sector is why we continue to be successful in helping to secure schools. We ensure all our engineers are enhanced DBS checked, which provides the same assurances as teachers get for added convenience and safety.” Vanessa adds that engineers were professional, friendly and provided a good demonstration of how to use the terminal: “The system is very easy to use, excellent value for money, and the service we received was ten out of ten.” www.deltasecurity.co.uk Free Training – The Smart Way » » ERA, THE UK’S LEADING home security specialist, is offering locksmiths FREE product training on its smartware range to demonstrate how the products should be installed and boost confidence when dealing with customers who request this kind of home security. TRAIN TO GAIN Recognising that locksmiths may need extra support themselves to understand the full capabilities of smartware, ERA has introduced a comprehensive programme of smartware installation training sessions, specifically designed to help the locksmith feel confident in front of customers talking about the product and installing it. With an eighty-five per cent practical component, the training offers hands on practise for installers and is receiving excellent feedback. Tania Tams, head of marketing at ERA said, “We appreciate that locksmiths are experts in their field of security and are 100% confident fitting a lock in front of a customer, but we know they may not feel as sure they can fit smartware with the same confidence and expertise. “For this reason, we have developed our own high quality smartware training programme, which covers all aspects of ERA smartware, from specifying the product for a customer, enabling installers to confidently advise their customers on the right product for them, physically installing the product, setting up the system on their customer’s phone, through to understanding the back up support and more. “We acknowledge that locksmiths are at the ‘coal face’ with their customers and need to be confident fitting the product and explaining the supporting app settings and features. As a responsible organisation developing, manufacturing and supplying smartware products, providing high quality training for our trusted customers, was the next logical step. “At ERA, we are constantly striving to provide not only excellent smartware products, but also back up, including a dedicated helpdesk manned by smartware experts and now LOCKSMITHJOURNAL.CO.UK | MAR/APR 2019 Sponsored by ERA - Total Security our specialist training. We have invested heavily to provide the resources our customers have come to expect from a reliable and credible brand.” TRAINING LOW-DOWN ERA’s smartware training is currently available at the company’s brand- new purpose-built head office, located on the prestigious i54 business park just outside of Wolverhampton. The structured training sessions are held in the company’s spacious training suite and are led by members of the friendly and knowledgeable. Find out more and book your place by visiting www.eraeverywhere.com