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Right place, right time
The past, present, and future of Teamwork Locksmiths Ltd.
» » TEAMWORK LOCKSMITHS LTD
is running full throttle into 2019,
with its five-year ‘future solution’
roadmap. The desire to be the
best within the industry, providing
NDE ROE warrant locksmiths (as
well as other bolt on services)
has kept the team on course
for the past 15 years. Now, with
the targets of achieving 500
locksmiths on the roster - and 200
booked runs a day - inching ever
nearer, there has never been a
better time to join Teamwork and
be a part of the success story; one
that has been unfolding since the
company established in 2004…
‘Teamwork is all
about the people’
PAST
Following several years ‘on the
tools’ himself, Dougie Levesley
used his 20 years of experience
and expertise to start building a
business around the utility sector,
and a group of Non-Destructive
Entry (NDE) experts.
“The name Teamwork was
chosen with care to represent
who we are,” continues Dougie.
“Transparency and trust combine
to support sustainable growth.
From the get-go we encouraged
common goals, such as
collaboration and communication,
accountability and appreciation
of our fellow locksmiths and their
work.”
Teamwork set the bar high, at all
levels. Understanding the client’s
requirements and expectations
to achieve ultimate customer
satisfaction was the next piece
in the puzzle. To ensure this, the
team delivers a constant level of
service that is based on the key
areas and KPIs that are individually
stipulated with each different
contract.
PRESENT
Cut to modern day and
Teamwork is one of the UK’s largest
specialist locksmith organisations
for non-destructive entry. With a
network of around 250 locksmiths,
shutter specialists, carpenters,
and dog handlers; Teamwork
works alongside energy and
utility companies to gain access
to commercial and domestic
properties up and down the
country; even including a dedicated
team for the Scottish Isles.
Dougie explains: “Our planning
department has a vast knowledge
of the ROE warrant market and
has built an enviable reputation for
flexibility in placing our locksmiths
in the right place at the right time.
We act with maximum flexibility
and speed at all times, keeping
any disruption to a minimum.
This allows us to offer excellent
pre-planned bookings but also to
cover any unplanned events.”
Over the past 15 years the
percentage of this specialist work
has increased year-on-year. And,
with new contracts in place for
2019, the growth will continue
into 2020 and beyond. This said,
Teamwork locksmiths set their
own pace when it comes to how
much work they want to take on,
and their availability. Yet, while the
volume of work a locksmith wishes
to commit to is flexible, the support
they receive from all the team is
unwavering.
“Teamwork is all about the
people,” Dougie adds. “I know first-
hand it can be a lonely profession.
Another aspect of being a
locksmith – or indeed anyone
else that works autonomously, but
mostly in trade professions – is not
knowing when you will get paid. At
Teamwork, we pay on time, every
month. It’s the least I can do for the
staff who have been working hard
for me throughout the month.”
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FUTURE
Teamwork is aware that the
warrant industry can be daunting,
but sees it as a challenge and,
more so; an opportunity, and is
ready to support any locksmith
wanting to make their next career
move through this transition.
Dougie concludes: “We are in
a fortunate position to offer full
support for all levels of expertise.
Whether this be one-to-one
mentoring or group training.
At Teamwork, there is always
someone at the end of the phone;
or if a locksmith feels they are
uncomfortable with a certain
style or technique, Teamwork will
provide them with the opportunity
to buddy up with someone who is
more specialist in that particular
area, until they feel they’re ready
to go it alone.”
‘We are in
a fortunate
position to offer
full support
for all levels
of expertise’
Teamwork has also recently
collaborated with Hickleys who
provides facilities for the group
training and starter session, all
led by one of the country’s NDE
specialists.
If you would like any further
information, simply get in touch.
The Teamwork offices are open
for planned visits where you have
the opportunity to discuss work
or training ‘over a cuppa’.
All applications are confidential.
Visit: www.teamworklocksmiths.uk
Call: 01299 407185
Email: [email protected]