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codes are ‘disposable,’ expiring after a
set time. Customers know, therefore,
that the courts will be available to use
at the time at which they have booked.
This simple ‘pay and play’ solution was
made possible due to the CL5510’s smart
capabilities.
GAME, SET AND MATCH
For customers, it is now easy to
book and access the courts at a time
convenient to them. Time-specific access
has resulted in a fairer solution for the
community, removing the problem of
‘court hogging.’ For coaches, it is easy to
access the courts ahead of their sessions
to set up and get ready for players.
The Council is no longer concerned
about court maintenance, which was
under threat from government-imposed
budget cuts. Since installing Codelocks’
CL5510 smart lock, income from the
courts has doubled. Funds raised help to
maintain and safe-guard the courts.
It is a more manageable solution for
Parks Tennis staff, as it removes the need
for them to be onsite. Administrative time
and costs are now kept to a minimum
as time is no longer spent changing the
lock codes or issuing and retrieving keys.
Through the CL5510 Audit Trail function,
Parks Tennis can gather customer data
to gain insight into the use of the courts.
This helps to inform decision-making and
encourage repeat bookings.
Installing the CL5510 has made tennis
more accessible for the community,
while raising money for the Council to
maintain the courts, creating a better
experience for all. It has helped turn
important public facilities from subsidy to
surplus, ensuring they are kept open for
everyone to enjoy.
TESTIMONIAL
“The CL5510 was exactly what we
were looking for: a good value, cleverly-
designed, weather-proof lock which
enables time-sensitive access codes
to be issued automatically. The lock is
easy to use, cost-effective, and battery-
powered, requiring no internet or
electricity to install. It works seamlessly
with our existing booking systems.
Codelocks is also a fantastic partner to
work with – always available and always
with first-class support,” says a Council
spokesperson.
“What we particularly like about the
CL5510 is that it can generate codes
hour by hour, day by day - the codes
are unique every time. It can also be
preloaded with several four-digit pins,
which is useful for people who use
the facilities regularly, such as tennis
coaches. On top of that, we can issue
smart cards to stakeholders, such as
tennis clubs or Parks Wardens, for 24/7
access. So, one single product has
helped us meet the needs of all the
different stakeholders. It has allowed
us to make low-cost community sport
available and accessible to all.”
ABOUT PARKS TENNIS
Parks Tennis is a not-for-profit
community interest company: its
mission is to improve lives through
tennis. It organises community coaching
programmess and ‘pay and play’
programs in parks. It also offers social
tennis sessions for different age groups
and different playing standards, with the
aim of engaging entire communities.
It has taken around 40,000 bookings
on tennis courts and coaching
programmes in the last 18 months
and currently has more than 12,000
customers enjoying tennis across the
UK.
If you would like to know more about
Codelocks and how you can benefit
f