The Journal of the Arkansas Medical Society Issue 12 Vol 114 | Page 12

A C L O S E R L O O K AT Q U A L I T Y EDITORIAL PANEL Chad T. Rodgers, MD, FAAP; Elena M. Davis, MD, MPH; Michael Moody, MD; J. Gary Wheeler, MD, MPS Proactively Ask About Care Preferences BY KIMBERLY GARNER, MD, JD, MPH; and JAMIE JENSEN, LCSW Imagine one of your patients, hospitalized for several weeks with a life-threatening illness, is now unable to communicate their care preferences. Do you know what is important to your patient? R egardless of their age or health status, you should proactively and routinely ask your patients about their care preferences. Life- threatening illness or injury can happen to anyone at any time. Your patients should be encouraged to regularly reflect on their values, communicate with those they trust and document preferences for future medical care. 1,2 Research indicates that patients who plan 3 for these challenging decisions are more likely to receive care that is aligned with their values and goals. Planning also relieves stress, anxiety and depression for their decision makers. 4 Your patients can utilize a statutory legal document called an Advance Directive (AD) to document their preferences. One free version of this document is on the Arkansas Department of Health website under Health Care Decision Forms (https://www.healthy.arkansas. gov/programs-services/topics/ health-care-decision-forms). This document, like most ADs, has two parts, both of which are important. Your patient can choose to complete either one or both: • A Durable Power of Attorney for Health Care (DPAHC) allows patients to appoint a trusted, surrogate decision maker if they become unable to make or communicate their own decisions. • A Living Will allows patients to document specific care preferences to serve as guidance to their health care provider(s) and surrogate decision maker. The nature of these conversations will vary depending on whether they are healthy, have mild to moderate chronic illness or have a life- threatening condition. 1,2 Regardless of their health status, it’s a good idea to routinely ask if they are willing to have this discussion. • If they are not ready, tell them this is important and that you will ask them again in the future. • If they are ready, a good way to start the discussion is to ask: “Can we talk about whom you would want to make decisions for you, if you were ever seriously ill or injured? • Your discussion should also involve the challenges that surrogates face in making difficult decisions for someone else: “Who could advocate for you in a medical setting? Who can get your care preferences achieved, even if it is not what others are wanting or expecting to happen?” • If your patient appoints more than one surrogate, ask who will be the primary and if surrogates disagree, how that should be handled. You should also discuss how much leeway your patient wants a decision maker to have. For example: “How would you want your surrogate to follow your guidance … follow it exactly or use their own judgment? What if your surrogate(s) disagrees with your preferences? What if other family members or friends disagree?” • If your patient is not healthy, it is critical to establish your patient’s understanding of his or her current health status and what decisions may have to be addressed. This will help you understand what information or guidance you need to provide THE ARKANSAS FOUNDATION FOR MEDICAL CARE, INC. (AFMC) WORKS COLLABORATIVELY WITH PROVIDERS, COMMUNITY GROUPS AND OTHER STAKEHOLDERS TO PROMOTE THE QUALITY OF CARE IN ARKANSAS THROUGH EDUCATION AND EVALUATION. FOR MORE INFORMATION ABOUT AFMC QUALITY IMPROVEMENT PROJECTS, CALL 1-877-375-5700. • JUNE 2018 276 • THE JOURNAL OF THE ARKANSAS MEDICAL SOCIETY VOLUME 114