The Journal of mHealth Vol 1 Issue 1 (Feb 2014) | Page 37

EPHA Briefing on Mobile Health and processed via mHealth tools has legitimately been indicated as a crucial point of concern [35]. Transparency about privacy and confidentiality rules is clearly critical for building public trust, while interoperability is essential for scaling up projects. A particular barrier to using mobile technologies for data collection and disease surveillance is the implementation of multiple health-related data collection systems, flows and platforms within the health system that can track information directly as health services are delivered. Currently there is no standard practice for this and incoherence reigns at system and at policy level, e.g. regarding data collected at community level, within public and private health facilities, within national and district health reporting information systems, and within systems specifically designated for surveillance [36]. There are many mHealth application systems and platforms (both open source and proprietary) but there is still no common ‘architecture’. A key challenge is that there is almost never a single owner of all the information to ensure interoperability. SOLUTIONS Research undertaken by PwC (2012) [37] has shown that mHealth is beginning to embrace the following principles: » Interoperability–interoperable with sensors and other mobile/non-mobile devices to share vast amounts of data with other applications, such as elec- tronic health records and existing healthcare plans; » Integration –integrated into existing activities and workflows of providers and patients to provide the support needed for new behaviours; » Intelligence–offering problem-solving ability to provide real –time qualitative solutions based in existing data in order to realise productivity gains; » Socialisation–act as a hub by sharing information across a broad community to provide support, coaching, recommendations and other forms of assistance; » Outcomes–provide a return investment in terms of cost, access and quality of care based on healthcare objectives; and » Engagement–enabling patient’s involvement and the provision