WELFARE – MEDICAL
New extended
visiting
hours at our
local hospitals
From 5 July, NHS
Gloucestershire Hospitals will
be operating new extended
visiting hours – from 9am to
9pm every day.
The move, which is being
timed to coincide with ‘NHS 70’
celebrations, is designed to
allow families easier access
to medical staff.
Health services in Gloucestershire
When your doctor’s surgery is
closed, there are other ways
of getting medical advice and
treatment.
There are the Advice ASAP,
NHS 111 and Gloucestershire
Out of Hours services.
If you are unsure of the health
service you need for advice and/
or treatment, the information
& details of the services can
be found at the Advice ASAP
website and the NHS 111 Service.
NHS 111 Service
The NHS 111 Service is available 24
hours a day, 365 days a year. It’s
the NHS non-emergency number,
calls to 111 are free from landlines
and mobile phones.
You should call 111 if :
Gloucestershire Out of
Hours Service
Doctors’ Surgeries are closed. The
Service is contacted by calling 111.
The Service operates: Mon-Fri
1830hrs-0800hrs, Sat, Sun & Bank
Holidays – 24hours.
• • You need medical help fast, but NB: The Out of Hours Service
is only for urgent out of hours
medical matters.
• • You don’t know who to call for It is important to remember
that Hospital Emergency
departments are there for
serious injuries and
emergencies.
it’s not a 999 life-threatening
emergency
medical help
• • You don’t think it can wait for an
Advice ASAP
(App, Search, Ask,
Pharmacy) appointment with your doctor, or
you don’t have a doctor.
Advice ASAP is available at
www.asapglos.nhs.uk and
also as an app. On the website,
you can search and find details
for local health services – ie a
pharmacy, and to search by
medical condition. Registering with a doctor’s surgery
When you move into the area, you must register your spouse and family
members with the nearest doctors’ surgery to your SFA. A list of surgeries
nearest to the SFA area is noted in the SFA Area Information Booklet,
included in the Welcome Pack.
To register with a surgery, telephone or visit the surgery,
and the reception staff will explain and assist with the
registering process. Further information is available on
the surgery’s website.
If you are having problems with registering with a
surgery, contact/visit the HWLO at Innsworth Station
Welfare Office, (tel no 01452 362553), for assistance.
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SUMMER 2019 the imjin
Groups / ARRC Community