The Frederick County Guide Spring 2016 | Page 43

T RA NSPO RTAT I ON ELECTRIFYING TRANSIT: MODERNIZING FREDERICK’S TRANSPORTATION BY KENDALL K. TIFFANY, COMMUNITY RELATIONS MANAGER, TRANSIT SERVICES OF FREDERICK COUNTY This spring TransIT is introducing some exciting technological changes for you to incorporate into your daily routine, all of which will improve and simplify your TransIT experience while also being more environmentally friendly. BOOKING YOUR TRIP As smartphones become more of the norm and time is of the essence, people are beginning to carry fewer things and are shifting their focus away from traditional measures, such as visiting a ticketing location. Molding with the everchanging norm, TransIT has an all-encompassing ticketing app available for Apple and Android operating systems. Rather than having to carry extra cash or worrying about exact change for bus fare, or even misplacing your ticket, Frederick County residents (and visitors) can download and use TransIT ezFARE. TransIT ezFARE allows riders to purchase and download a variety of tickets – from a single-trip ticket to a 30-day pass. Your phone is your ticket! The free app also has a unique pass only available to purchase within the app, a one day pass — with unlimited rides for the day — for $4. Other features included in the app are the ability to plan a trip with Google Transit or view live updates through TransIT’s Twitter feed. ARRIVAL TIME AT YOUR TRANSIT STOP Currently, all TransIT Connectors operate on a fixed route, or deviated fixed route, with a scheduled arrival time at stops along the routes. TransIT riders plan to arrive to their respective stops 5 minutes prior to their needed departure time. While the majority of TransIT services arrive on time, there are factors that may affect or delay services on route such as a road closure or bad weather. These type of delays are unknown by riders, leaving them unsure of the delayed arrival time. To improve service to our customers, all TransIT Connectors will be equipped with automatic vehicle location (AVL) systems. The AVL system, provided by RouteMatch, will use GIS technology to determine the real-time of arrival to the respective TransIT stops. RouteMatch has an accompanying app, RouteShout, for TransIT riders to download to their smartphones. The app will display the location of TransIT vehicles in real time and provide an estimated arrival at the rider’s stop. The technology will greatly benefit riders because they will also be able to set alerts to notify them of the arrival time to their specific stop, allowing the rider to plan to arrive at their stop with minimized wait time. Accompanying AVL, all TransIT buses will also be equipped with automated passenger counters (APC). At this time, drivers use a simple counter — categorized by fare type — when each passenger boards the bus. At the end of their shift, the drivers are responsible for collecting the data from the counter and adding it to their daily shift report. Data from the shift report is then manually entered into a spreadsheet. With the upgrade in technology to APC, data will become real time and ridership fluctuations will be able to be measured as minutely as location and time of day. RIDE POLLUTION FREE Aside from smartphone technology, TransIT is incorporating vehicle efficiency and more environmentally friendly technology into the fleet. This spring, five new fully electric buses will be incorporated. The buses, brightly painted in eye-catching TransIT green, are refurbished by Complete Coach Works and will run on an all-electric charge. The technology — a Zero-Emission Propulsion System (ZEPS) — will benefit the Frederick community by reducing air pollution, providing a quieter ride while running on county roads and city streets, and saving the county money on fuel costs and operations. By incorporating these buses into the fleet, TransIT is demonstrating its commitment to the triple bottom line — benefiting riders and residents around Frederick County by providing transportation with a smaller environmental impact that is more financially savvy on operating costs. Frederick will be the first jurisdiction on the East Coast to receive the refurbished all-electric buses. Their arrival could not have been possible without the Federal Transit Administration, the Maryland Transit Administration and the Maryland Energy Administration. SPRING 2016 | FREDERICK COUNTY GUIDE 43