vice folio |
Process / Operation Model |
Technology
Automation
FPO Run / Operate
|
Staffing / Talent / Skills
Human Capital
Communication / Culture Change
|
on of New Services |
Consistent , Compliant Cloud Delivery |
Auto Recovery and Remediation |
Self-Service Reporting |
Service Culture |
Business IT Leaders |
d Intro of d Services |
Automated Provisioning with IT Control Framework |
Service Exception Handling |
Automated Service Remediation |
Succession Planning |
Skill Gaps are Recruited |
Portfolio cycle ement |
IT Processes Controls Automated |
Provisioning from Service Catalog |
Service Quality Management |
Lifecycle Skill Development |
Global Expert Core Team |
Services ed within alog |
Controls / Outcomes Defines |
Standard Provisioning Templates |
Services Tracked within Config Mgmt . Systems |
New Job Roles are Introduced |
New Global Org Defined |
rchitecture |
IT Processes Documented |
Manual Cloud Provisioning |
Cloud Service Monitoring |
Technical Job Roles |
Skills Inventory |