Employee and Stakeholder What Challenges Leadership and a Cloud
Stress Point Business Office (CBO) Need to Address
“Why do we need to migrate to the cloud?” Management
People are partially aware or not needs to share the economics and the business value the
aware at all of the initiative and its cloud brings to the company. There is no role in the organi-
impacts zation unaffected by the cloud, from Finance, to Legal, to
Product Development.
“Will I have a job after we migrate?” Management needs to
be open and honest in all their communications. At first,
People do not understand how the they may need to get comfortable saying “we don’t know the
cloud will impact them and their jobs answer to that problem now but we are working on it.” They
need to demonstrate their undivided support to help their
employees make the transition.
“Does automation eliminate the need for my team?” Auto-
mation and infrastructure as code potentially eliminates tasks
People are unaware of the cloud’s
impact on their teams
and activities currently done manually. Management needs to
reinforce how automation is needed to increase agility. Auto-
mation does not always mean the need for fewer people, just a
change in care and feeding skills. Remember, all this new
automation needs sustenance and investment as well.
People worry they will not be able to
master the new skills and knowledge
to perform in the new cloud world
“I’ve always been a hardware expert, I don’t know how to man-
age software as code infrastructures.” Management needs to
provide the skills, knowledge, and social training opportunities
to allow employees to make the choice of transition.
“I feel the old world technology silos prevent the company
from taking advantage of the cloud.” For the cloud to truly
People realize organizations and bring agility to the enterprise, the end to end software value
reporting structures change with how stream must change to exploit newfound capabilities and auto-
the cloud transforms software design, mation. Management must make it clear the cloud introduces
build and operations workstreams new opportunities to shorten the software development cycle.
This means the enterprise needs new reporting and team
structures to promote cross functional collaboration.
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