KEY CONCEPT
Organizational
Change
Management
Organizational Change Management (OCM) is a
framework to manage the effects of new business
processes and tools on individuals, teams and
organizational culture. In simple terms, OCM addresses
the people side of a major change. A successful OCM
strategy addresses the following disciplines:
• Leadership and executive sponsorship
• Stakeholder management
• Communications planning
• Reskilling, education and training
• Performance and incentive programs
• Team and organization reporting structures
• Workforce planning
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