The Doppler Quarterly Fall 2018 | Page 60

2. Fear of Potential Job Loss As organizations migrate work to the cloud, many employees will see the benefits these moves can pro- vide – including more resources at their disposal and improvements in the overall health of the company. But other employees will see the cloud as a threat. More automation means less human work, and that can mean job losses. People can start fearing for their futures which hurts morale and saps an organiza- tion’s strength. The best approach is to clearly communicate that a cloud initiative may trigger job consoli- dation. People are smart: If you close a data center, they know that can impact certain jobs. If the move to the cloud is going to affect people, try to have frank discus- sions about how new teams may need to be formed and how individ- uals may have to adapt their roles. If cloud migrations will not affect people’s jobs, communicate this clearly as well. Calm employees’ fears early on, and proceed with the work at hand. 3. Lack of Clarity Around Regulatory Controls As organizations move to the cloud, they need to understand how every step they take impacts the regulations and compliance standards they follow in their businesses. Any confusion in this area can pose problems. For starters, the organization’s Gover- nance, Risk and Compliance (GRC) and security offi- 58 | THE DOPPLER | FALL 2018 cers have to give the staff direction about how to pro- ceed. Without that clarity, the organization will struggle to move forward with a new technology platform. If the organization is confused, it needs to bring in someone who understands the regulatory control issues and can take people through an education pro- cess. Cloud Technology Partners has done this for a number of firms, bringing Chief Security Officer (CSO) and GRC leaders through a defined pro- cess, and educating them on what will happen in public cloud. 4. Lack of a Holistic, Integrated Plan and Executive Alignment What does a successful cloud program look like? How do you measure progress? Are you embracing the cloud to respond to markets, or just to lower your opera- tional costs? While these might seem like obvious questions to answer before you embark on a cloud initiative, it is surprising to see how many organizations have not thought these issues through. If you have not settled on KPIs that define your views of success, that is a huge red flag. If you do not have the right dashboards in place, you will not have agree- ment on when you have crossed the finish line. Again, you will need to bring in an expert to help you develop a plan for where you are going, what you are trying to accomplish and how swiftly you are moving along the chosen path.