The Civil Engineering Contractor April 2019 | Page 41

and are not willing to negotiate. Small business owners find themselves in the difficult position of either taking the project and carrying the risk, or declining the contract. The tender/quotation phase is so important, as this is when risks are identified and either qualified or priced accurately. The contracting terms and conditions are specified,” she says. On the other hand, she cautions that subcontractors shoot themselves in the foot by signing contracts without understanding their terms. “They are not making themselves aware of what’s available to them in terms of negotiating. Often, they don’t negotiate as they are perceived to be in a position of weakness. It’s a lack of commercial skills. They either don’t want to read the contract themselves, or they read the contract but have a lack of understanding of the contents, or they begrudge spending money on a lawyer to read the contract for them — and they sign what is presented to them,” she shares. The next stage Some of the cases that she has come across show a lack of resolve for disputes that arise from non- payment. Moloi points to the Green Paper published in 1998, titled “Creating an Enabling Environment for Reconstruction, Growth and Development in the Construction Industry”. This was followed by a White Paper of the same name in 1999. The White Paper proposed the introduction of certain recommendations on alternative dispute resolution. Pursuant to the White Paper, the cidb was established by way of the Construction Industry Development Board Act, 2000 (Act No. 38 of 2000) (the CIDB Act), and certain regulations were publishewd thereunder. These papers prompt a radical shift in dispute resolution proceedings; part of the shift including the need to protect subcontractors in the unequal relationship between main contractor and subcontractor. Such unequal relationships ultimately play themselves out in the terms that the main contractor is proposed to be incorporated into subcontracts. Unfortunately, the regulations have stalled, and it is unknown where the process stands, despite the clear benefits they propose. Putlitz says that to turn things around, the attitude of clients needs to change to accept their contractual responsibilities. “Follow the provisions of the [existing] law and the standard-form contracts. The UK has passed ‘prompt payment regulations’, including procedures to ‘pay less’ and reference to adjudication … endorsed as recently as 4 January 2019, outlaying a ‘pay now and argue later’ principle to ensure cash flow. nn www.civilsonline.co.za SUPPLY CHAIN NEWS Wacker Neuson expands dealer network By Tarren Bolton In the trail of an expanding dealer network, Wacker Neuson South Africa hosted its first Dealer Summit on sub-Saharan Africa soil. With a business model incorporating light equipment with over 250 product groups and compact equipment with over 40 product groups, Wacker Neuson has more than 50 affiliates — over 5 200 dealers in over 12 400 sites worldwide. The company considers its dealer network integral to upholding customer service excellence. “In Africa, our dealers are our primary route to market and are perfectly positioned to deliver our comprehensive product and service portfolio to the customer’s doorstep quickly and efficiently,” notes Dennis Vietze, managing director of Wacker Neuson sub-Saharan Africa. “By supplying superior quality, reliable equipment and reducing lead times, we assist our customers in maximising their uptime for optimised productivity and profitability.” In line with this dealer-centric approach, the past few months have seen the roll-out of a number of new dealerships, both in South Africa as well as cross-border. While previous Dealer Summits were organised at corporate level, Wacker Neuson South Africa took the initiative to implement the first summit of its kind in the sub-Saharan Africa region. On 24 and 25 January 2019, 13 dealers from across South Africa as well as from neighbouring countries Botswana, Namibia, and Zimbabwe, gathered at Wacker Neuson’s premises on Johannesburg’s West Rand to share in this milestone event. “Our dealers are in essence an extension of the Wacker Neuson brand and we therefore align ourselves exclusively with like- minded dealer partners who share our vision, our values, and our commitment to service excellence,” states Vietze. “In line with this mandate, we pursue a dual strategy that focuses on not only expanding our dealer network but also, and most importantly, on consistently strengthening these partnerships.” Industrial Building Supplies and Plant Hire (IBS) in Windhoek, Namibia, claims the title of longest-standing dealer, while newest kid on the block, All Power and Lawn Equipment in the Limpopo Province, joined the Wacker Neuson dealer fold in January 2019. “We always strive to reinforce solid relationships with our customers, and we do not treat our dealers any differently. While there are many ways to nurture our dealer partnerships, we have strategically positioned Wacker Neuson to be able to deliver to the Part of Wacker Neuson’s range of compact equipment. BUSINESS INTEL CEC April 2019 | 39