The Civil Engineering Contractor April 2019 | Page 37

THOUGHT LEADERS “By making them accountable with the carrot rather than the stick, employees are more freely able to communicate problems and errors at the same time as finding effective solutions.” remain accurate and valid as well as providing the tools to fine-tune and adjust for variations. Productivity improvements must be applied in all aspects, from labour through process and procedures. Process automation and tracking from end to end can be achieved by employing bespoke construction software (construction ERP) to link and integrate your entire operation from initial bidding to handover and include all elements in-between (including change orders, purchase orders, variations, RFIs, accounting and payroll, subcontractor agreements, and triggers). Purchase orders should ensure your business bills are calculated accurately without duplication or over/under charging. By employing construction software that can accurately handle purchase orders, you can identify discrepancies while seamlessly integrating with your accounting systems. Efficiencies made by eliminating, or at the very least reducing or identifying billing errors, are a key factor in staying on track and on budget. Defining goals Defining explicit goals and measuring your progress against them is an essential aspect of modern business. This should encompass immediate, medium-, and long-terms goals and will include elements of profit, growth, and turnover, but considering goals relating to employees and customer expectations will deliver more far-reaching results. By focusing on more than the obvious www.civilsonline.co.za fiscal goals and creating a culture of ownership and accountability, your business can achieve an enviable position in the market that translates to a genuine competitive advantage. Integrated systems and reporting delivered by modern construction software enables forward-looking companies to easily track and monitor progress against these goals and formulate accurate and effective remedies to catch up or regain track where falling short. This in turn will translate to more effective delivery against commercial targets and timelines. The very best construction software available also includes planning tools to adapt and overcome areas such as cost overruns and the facility to adjust and make efficiencies elsewhere in the overall project to stay on time and on budget. Incentivising employees at all levels to achieve business bottom lines is true forward-thinking. By making them accountable with the carrot rather than the stick, employees are more freely able to communicate problems and errors at the same time as finding effective solutions. This echoes the ethos of the defined goals section and goes a long way to improving employee motivation and morale. Training is not only an investment in your employees but delivers results for the business as a whole in terms of process and productivity. The pay-off in the investment can deliver results ten-fold in terms of productivity and efficiency, which can save the business considerable money (which, of course, translates to profitability). Consider the difference in cost of sourcing, legalising, and training a new employee as opposed to keeping hold of a great existing employee. Also consider the benefit of assisting or training an employee who is not quite making the grade as opposed to starting from scratch. Communication among the many stakeholders and elements involved in delivering a construction project is the cornerstone of its ultimate success. Gone are the days when considerable time and resources need to be poured into collating data and drafting presentations for this purpose. Construction software can take the bulk of this effort and work away from the employees and department heads, allowing them to focus on delivering the results rather than reporting on them. It can also keep all functions and departments on the same page at the same time and better enable them to handle challenges in a collective and productive format. Conclusion No one element discussed in this article is the answer to every challenge and even collectively, the points discussed form a basis or guide to better run and deliver success across an organisation. The good news is, enhancements in the tools available specifically for the construction industry are now available to make these elements almost effortless, which will equate to efficiency, effectiveness and, most importantly of all, profitability. nn Specialised software solutions for the construction and engineering industries — developed by contractors, for contractors. That has been our mission at Construction Computer Software (CCS) for over 35 years and we have built an international reputation for excellence in doing just that. CCS’s two leading software products — Candy Estimating and Project Control, and BuildSmart Cost Enterprise Management — combine to create a one-of-a-kind, market-leading integrated project life cycle control solution … from first estimate to final account. It has more than 20 000 users in over 50 countries. CEC April 2019 | 35