The Business Exchange Swindon & Wiltshire Edition 32: Aug/Sept 2017 | Page 36
BUSINESS ADVICE
WHAT MAKES A WINNING TEAM?
To complement our Top 100 feature (pages 18-20), we asked
Emma Summers, managing director of leading South West
recruitment company Juice Recruitment for her advice on
creating a winning team.
Established in 1998, Juice Recruitment is
now in its 19th year. It started with just two
members of staff in a small office in Bath
and now directly employs 26 members of
staff and over 350 temporary employees
across the South West.
As well as its Bath headquarters, the firm
now has branches in Bristol, Cheltenham,
Trowbridge and their latest addition,
Swindon.
Emma who runs the company alongside
her husband Andrew said: “A CEO of
a very successful business once said to
me- ‘surround yourself with exceptional
people with drive and determination,
just like yourself.’ I believe the key to a
winning team is leadership, a common
goal, a thorough plan and ensuring you
have 100% involvement and inclusion from
everyone in the business.
“In a market where there is such a
candidate shortage, investing in the
retention of your staff is key. I believe
wholeheartedly in looking after my
team, recognising their contribution and
achievement and rewarding their hard
work. At Juice we impress the importance
of staff recognition and reward upon our
IN THE TOP 100?
How to move your
business to the next level
clients. It’s an integral part of
creating a successful business.
“At Juice, the team always
gets together sociably, every quarter
to recognise both individual and
branch achievements. Congratulating
Juice members for their great
contribution. This along with annual
trips away, wind up Mondays over
breakfast and wine down Fridays with
drinks, is the real essence to maintaining
a fun and vibrant culture and spirit of
the organisation.”
by Tony Botterill, Leading Lights
Making it into the Top 100 businesses is a fantastic achievement and
accolade. Motivation of staff is high, customers are singing your praises
and competitors want to know your secret.
So what’s next? How do you take your company to the next level and
achieve even greater results?
A significant factor in answering this
question is the degree to which you
really know your company and your
people. The engine room of any business
is the workforce and their capability
and performance makes the absolute
difference. It is they who are aware, within
their own department, function or division,
what’s working, what is not, the big issues
and challenges impacting performance,
and what ideas might lead to the next
best-selling product.
How do you go about harnessing this
incredible potential? You will need to
deploy a mechanism that enables you
to collect this extremely valuable insight
in such a way that the process itself is
painless, efficient and rapid. Conducted in
confidence, it should enable all involved
to freely draw on their experiences within
the business and to openly share their
perceptions and opinions of the company,
its leaders, its teams and other key
stakeholders.
An evidence-based approach is the most
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THE BUSINESS EXCHANGE 2017
effective way to take the ‘performance
pulse’ of any organisation. Areas to
explore include your vision, purpose and
strategic direction; how you collectively
lead, plan and communicate; the extent
of your confidence and commitment; your
accountability, culture and morale.
“The engine room of any
business is the workforce
and their capability and
performance makes the
absolute difference”
Once data is captured, trust in your
staff’s ability by fully involving them in the
analysis and reporting process. A facilitated
workshop offers a superb environment
for them to immerse themselves in the
findings, engage in animated discussion
to bring the issues and challenges to life
and identify performance improvement
priorities to be implemented.
They will surprise you!
This process, delivered effectively,
can quickly generate alignment,
momentum and results that dramatically
increase success. Done well, the ROI of
such an approach is off the scale and will
pave the way for sustainable performance
improvement for years to come.
Leading Lights specialise in diagnostic
assessment and performance improvement
for organisations seeking to develop high
performing leaders, teams and businesses.
We provide expert coaching and hands-on
support during critical transitions where
failure is not an option.
E8 DIAGNOSTIC
For more info:
www.leadinglights.com
[email protected]
01672 540480