Q U E S T I O N S for your Property Manager
5 I M P O R TA N T
HOW DO I MAKE IT HAPPEN?
Congratulations are definitely in order! You’ve made the decision to purchase the investment home
you’ve always dreamed about on the Crystal Coast. By this time you’ve already identified your
goals and what you need out of this new adventure, but you are probably thinking how do I make
it happen? Although you may have tons of questions at this point about renting your beloved new
property, there are 5 important ones that you absolutely must ask your property manager today!
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Emerald Isle Realty’s marketing system cannot be matched by
The Emerald Isle Realty Homeowner Services Team will suggest
any other company in our area. We provide comprehensive services
competitive rates while monitoring your bookings and revenue to
and a detailed, individualized website presentation for each property
ensure maximum potential. The “HOT” team is dedicated to you,
in our program. We welcome 24/7 online and mobile booking
the owner, and all aspects of your home. This team is part of a
opportunities and average more than 105,000 visits per month from
nationally recognized Resort Rating System and provides you
guests and potential vacationers looking to plan their next Crystal
with comprehensive reporting annually to assist you in making
Coast vacation. In addition, we continuously outrank competitors
sure your investment performance is at its peak based on actual
for Google keyword rankings, driving more than 2X the amount of
guest feedback and industry trends. With ratings from Bronze to
traffic back to our website from Google search. By averaging nearly
Emerald, we can help you turn your vacation rental property into
500,000 website page views per month, we are destination experts
perfection so your guests will never have to question what kind of
by providing event and attraction information for locals and
experience they will enjoy! And you will always have direct access
visitors on Crystal Coast. In addition,
to our team if you have questions or
our list of email subscribers and social
special requests.
media audience is massive and we
print our 200+ page VACATIONS
rental brochure highlighting your
How will you market
home and fun events on the Crystal
my home?
In addition to all the hard work you’ve
Coast and surrounding areas with a
done providing a perfect vacation
distribution of over 55,000. That’s
rental experience, we have a support
55,000 families checking out your
How will you rent my home
staff that can help if something is not
home in our catalogue alone!
to potential visitors?
right. There may be times when your
guest has concerns about certain things
in your home. This could be anything
Will you maintain and clean my
from the internet not working or the
home to my satisfaction and
Our Vacation Planning Specialists
air conditioning system not cooling
report any guest damage?
are highly trained to ensure maximum
properly. We have a dedicated and
booking potential and the ability to
caring Customer Service Team always
Who at the company will watch
place the right rental guests in your
ready to help your guest and talk them
my revenue goals and make sure
home. They ask the precise questions
through their concerns and provide
I am maximizing my potential?
and are dedicated, knowledgeable,
solutions. It’s their goal to make
friendly and outgoing. Not to mention
sure each guest is comfortable
Who will help my guests if they
substantially incentivized for their superior
and satisfied and will return to your
need anything to make their
sales and customer service skills. In fact,
beach property year after year!
stay better?
in March of 2019 our Vacation Planning
Specialists won the prestigious NAVIS
ROI Award based on our high numbers
of sales compared to competitors in the
industry.
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One of the most important things for vacationers is staying in
a clean and safe home, which is why Emerald Isle Realty places
a huge emphasis on both maintenance and housekeeping. Our
team of cleaners, inspectors and administrative staff are nationally
Certified Vacation Rental Housekeeping Professionals and must
be trained and qualified before joining our team. Our hard working
crew of maintenance administrators and technical staff consist of
honest, skilled and professional men and women whose main goal
is to keep your property in the best condition possible and provide a
safe experience for your guests to save you worry and money. Guest
damage is rare, but reported immediately to our management team!
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EMERALD ISLE REALT Y
As you know, choosing the right manager can be an
arduous task, but look no further than Emerald Isle
Realty. It’s our objective to help you meet each and
every one of your goals. After all, this has been our
mission since 1962!
Kelly Nicholson
DIRECTOR OF HOMEOWNER REL ATIONS,
BROKER
EMERALD ISLE REALT Y