The 10 Most Influential Multispeciality Hospitals The 10 Most Influential Multispecialty Hospital Sm | Page 20

B Hospital angalore aptist Compassionate and Quality Care for All A hospital that is relentlessly serving the Indian healthcare industry since over 45 years with its holistic and compassionate care services is Bangalore Baptist Hospital (BBH). This 340-bedded multispecialty mission hospital is leading the way of ensuring quality healthcare in the country. To know more about its remarkable services, we, at Insightscare, bring an exclusive interview with its CEO, Dr. Naveen Thomas. Dr Naveen Thomas is a specialist in General and Paediatric Surgery and has an M Phil in ‘hospital health systems management’. Presently, he heads the team which has been responsible for the hospital’s growth. 1. We would like to know about your interesting journey, from an outpatient clinic to a Multispecialty hospital to the success height BBH is at today. The biggest asset we have today is that of an implicit trust of the community around us. Trust is not earned overnight; it is a result of 18 | March 2019 | credible honest work over the years. The support and encouragement of the community is invaluable. This comes about when the community feels that there is a ‘value add’ because of the hospital. Integrity and professional excellence have been hall marks of the institution. Being relevant to the community will also mean being up to date: constant innovation, keeping up with the changing realities and demands, staying abreast of technological advancements are aspects of this. 2. At BBH, what are the novel services and solutions that benefit the patients? What are these benefits that they reap? Facilities • Approximately 25% of our beds (72 of them right now) are related to intensive care. There is currently a big need for a provision of well-equipped high quality intensive care in hospitals. It was this realization that drove us to augment and increase the number of these beds. • Comprehensive Cancer Care: Number of malignancies is going up by the day. There is a felt need for a complete cancer care – all under one roof. Radiation Therapy, Medical Oncology, Surgical Oncology in all specialties are the features of HCO. A state-of-the-art Bone Marrow Transplant Unit is being established and should be ready very shortly.