The 10 Leading Patient Engagement Solution Providers in 2018 Leading Patient Engagement small - Page 14

Richard Atkin, the CEO of Greenway. Atkin joined the company in June 2018, bringing extensive executive experience and a focus on process-driven management, as well as a deep background in developing talent, team building and organizational alignment. Richard joined Vista Equity Partners in 2014 and has worked with Vista portfolio companies DealerSocket, EagleView, Finastra, Omnitracs, Solera, and STATS. Prior to his role as an operating principal, Richard was the President of Vista Consulting Group from 2014 to 2017, where he helped the organization evolve and scale to support the growth in the Vista portfolio. Before joining Vista, Richard handled the prestigious posts of president and chief executive officer of Sunquest from 2005 to 2014. “At Greenway Health, we put possibility into practice” The success of Greenway’s patient engagement tools can be best understood from the company’s client advocates: “Today, patient engagement is huge, and Greenway’s Patient Portal and Messaging helps us do that better. I really like how Greenway Patient Messaging gets the right information to the right patient, in the right manner, and saves staff time in the process.” - Bethany Suggs, Systems Coordinator, Family Medical Associates of Raleigh “Not being at every appointment with my mother has caused me worries. With the patient portal - when I can’t be there - I still can help her manage her health and that’s important to both of us.” – Nancy Brown, Practice Administrator, The Veranda In addition to its patient engagement tools, Greenway offers electronic heath record and practice management solutions. A Greenway EHR solution can be exclusively tailored to the needs of each provider’s practice and their specialty, allowing for user-focused simplicity to the front office, clinic and back office. Leading from Example: Empowering Employees with a Healthy Workplace An ace leader is one who fosters an environment of growth, which ultimately results in greater success of a team and an organization overall. A leader also provides knowledge and motivation to its team members, encouraging them to strive for their best in serving clients, fellow team members, and stakeholders of an organization. One such strong leader is Richard believes employees are the real assets of any organization. As such, he promotes a healthy and conducive work environment, and emphasizes a special focus on the personal growth and professional development of each individual. His goal is to provide his team with knowledge and motivation, encouraging them to strive for their best each and every day. Greenway does this by offering ongoing training, educational sessions and additional learning activities to foster collaboration among its team members. This enables colleagues to continue to grow throughout their career and ensures that award-winning customer support can be achieved each day. At Greenway, Atkin is known for his sheer dedication and diligence to better serving customers, working endlessly to help them achieve success. He considers his team to be problem solvers, working each day to truly understand the challenges Greenway customers face, from ever-changing government regulations, deadlines, and security and compliance requirements, to also maintaining profitability. He encourages his team to take charge of all situations, making decisions that are in the best interest of those who matter most – Greenway customers. Looking Ahead to a Prosperous Future Greenway is committed to bringing continuous innovation into its products and is very optimistic about its future success. The company is currently developing a next- generation platform that will help customers succeed amid the constant industry change, in particular the movement toward value-based care. The company’s state-of-the-art next-gen platform will focus on workflows, documentation and device integration. It will reimagine a healthcare practice’s daily tasks from start to finish with a goal of seamless performance.