Test Drive - Page 38

systems which are a fundamental part of everyday lives. Computer-aided Design (CAD) - CAD - Computer-aided design (CAD) is the use of computer systems to assist in the creation, modification, analysis, or optimization of a design. CAD software is used to increase the productivity of the designer, improve the quality of design, improve communications through documentation, and to create a database for manufacturing. CAD output is often in the form of electronic files for print, machining, or other manufacturing operations. Connected Systems/Connectivity - The quality, state, or capability of being connective or connected; the ability to connect to or communicate with another computer or computer system Consumption modeling - Describes how supply is separated from demand, and that service capacity is created just-intime. Services are generated from an approved inventory stored in a service catalog (self-service, if you're in IT); with each service having clear pricing. The pricing could be variable and "consumption based" that is, it's not only metered, but based on both true cost as well as opportunity cost for access to the infrastructure. Lastly, the consumption model can also include services brokering - that is, it can include services generated from outside IT as well as those generated within/by IT. Both sources are equally valid, so long as IT still provides common governance, access, pricing and secure delivery to internal LoB customers. Coordinate Measuring Machine (CMM) Operation/Programming - is a device for measuring the physical geometrical characteristics of an object. This machine may be manually controlled by an operator or it may be computer controlled. Measurements are defined by a probe attached to the third moving axis of this machine. Probes may be mechanical, optical, laser, or white light, amongst others. A machine which takes readings in six degrees of freedom and displays these readings in mathematical form is known as a CMM. Culture - That complex whole which includes knowledge, belief, art, morals, law, custom and any other capabilities and habits acquired by man as a member of society or organization. Customer Centric - Identifying the needs of customers by dividing them into segments with common characteristics and determining the appropriate level of attention for them. A firm can classify its customers based on various factors, such as size, buying purpose, nature of products purchased, revenue, potential for growth, geographic location and level of specialization required. A firm can collect the data using surveys and keeping data from all customer interactions, including sales, customer service, complaints, returns and third-party vendors. Customer Support Process - Customer service is the provision of service to customers before, during and after a purchase. According to Turban et al., "Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation." The importance of customer service may vary by product or service, industry and customer. Data Management - Comprises all the disciplines related to managing data as a valuable resource. Data Mining – Searching through gigabytes of information for unanticipated information Data Observation - The active acquisition of information from a primary source. In living beings, observation employs the senses. In science, observation can also involve the recording of data via the use of instruments. The term may also refer to any data collected during the scientific activity. Design for Manufacturability - Design for manufacturability (also sometimes known as design for manufacturing or DFM) is the general engineering art of designing products in such a way that they are easy to manufacture. The concept exists in almost all engineering disciplines, but the implementation differs widely depending on the manufacturing technology. Design Optimizations - The utilization of computers to optimize the design of a product. computer-aided design is employed, and it is used for example, to enhance the design of a vehicle so as to minimize the effects of air friction upon it while traveling. Also called automatic design optimization. Diagnostic Technology - Instrumentation process that validates quality of. materials, processes, quality assurance, manufacturing, cost, operation, maintenance, and sustainability. Drafting - The creation, modification, analysis, or optimization of a design. Earned Value Management- (EVM), or Earned value project/performance management (EVPM) is a project management technique for measuring project performance and progress in an objective manner. Earned value management is a project managemen BFV6