on-hand database management tools or traditional data processing applications. The challenges include capture,
curation, storage, search,
Brainstorming - A group creativity technique by which efforts are made to find a conclusion for a specific problem by
gathering a list of ideas spontaneously contributed by its members. The term was popularized by Alex Faickney
Osborn in the 1953 book Applied Imagination.
Business Management Skills -The discipline of managing processes (rather than tasks) as the means for improving
business performance outcomes and operational agility. Processes span organizational boundaries, linking together
people, information flows, systems and other assets to create and deliver value to customers and constituents.
Business Modeling - Business Process Modeling (BPM) - In systems engineering is the activity of representing
processes of an enterprise, so that the current process may be analyzed and improved. BPM is typically performed by
business analysts and managers who are seeking to improve process efficiency and quality. The process improvements
identified by BPM may or may not require Health Care involvement, although that is a common driver for the need to
model a business process, by creating a process master.
Chemistry - A branch of physical science is the study of the composition, properties and behavior of matter.
Chemistry is concerned with atoms and their interactions with other atoms, and particularly with the properties of
chemical bonds. Chemistry is also concerned with the interactions between atoms (or groups of atoms) and various
forms of energy
Coaching - Training or development in which a person called a coach supports a learner in achieving a specific
personal or professional goal. The learner is sometimes called a coachee.
Coaching Kata - Coaching kata is the repeating routine by which lean leaders and managers teach the improvement
kata to everyone in the organization. The teacher or coach gives the learner procedural guidance – not solutions – that
make the learner successful in overcoming obstacles. (Adapted from Rother, 2010, and Shook, 2008.)
Coating - Many types of coatings can be applied in manufacturing plant painting contractors depending on the type of
material or surface to be painted. Rubber, silver, plastic, latex or even gold can be used to coat manufacturing
components. There are also standard protective coatings like epoxy, latex, phenolic resins, and polyurethane, to
mention a few. Coating products are often combined with resins such as alkyd, epoxies, furan, or thermosetting resins
to coat components and surfaces with a thin film. For color variations, titanium dioxide-based pigments are also added.
Coating fillers like mica, calcium carbonate or talc are also added to maintain coating consistency.
Coatings come in various forms -- aerosols, liquids, powders, solvents-based and many others. Painters often must use
protective gear and observe safety methods when applying VOCs-emitting coating products because VOCs such as
alcohol, glycol, and other volatile organic substances may be released to the air and harm not only the coating
applicator but the environment as well.
Communication - The act or process of using words, sounds, signs, or behaviors to express or exchange information
or to express your ideas, thoughts, feelings, etc., to someone else and insuring that it is a two way path of
understanding.
People Skills - Good people skills are an asset in nearly every line of work. In general, good people skills are defined
as the ability to listen, to communicate and to relate to others on a personal or professional level. Good people skills
also extend to include problem-solving abilities, empathy for others and a willingness to work together toward the
common good.
Competency Based Learning - or Competency-Based Education and Training is an approach to teaching and
learning more often used in learning concrete skills than abstract learning. It differs from other non-related approaches
in that the unit of learning is extremely fine grained. Rather than a course or a module every individual skill/learning
outcome, known as a competency, is one single unit.
Compliance - The act or process of doing what you have been asked or ordered to do : the act or process of
complying; the act or process of complying to a desire, demand, proposal, or regimen or to coercion
Composite Materia