Test Drive - Page 15

Trend 9 ~ Communication: The purposeful activity of information exchange between two or more participants in order to convey or receive the intended meanings through a shared system of signs and semiotic rules. The basic steps of communication are the forming of communicative intent, message composition, message encoding, transmission of signal, reception of signal, message decoding and finally interpretation of the message by the recipient. Necessary Skills and Knowledge Applications Basic Computer Skills Basic Tablet Skills Cross Function Training Customer Support Process Information Technology/Software Mobil Technology Self Directed Teams Touch Screen Video Visual Communication Presentation Software Skills (i.e. Power Point) Public Speaking Skills (i.e. Toastmasters) Teamwork Copyright 2016 North Central Texas InterLink, Inc. ~ All rights reserved. 13