TENANT INFORMATION GUIDE FOR TENANTS (VIC) | Page 42
Renting a home
Useful contacts
Residential Tenancies
Bond Authority (RTBA)
Victorian Civil and Administrative
Tribunal (VCAT)
The RTBA holds all residential tenancy
bonds as a trustee for tenants and
landlords. The RTBA can only repay bonds
if both the tenant and landlord agree,
or as directed by the Victorian Civil and
Administrative Tribunal (VCAT) or a court.
VCAT operates like a court but is not as
formal, and deals with a wide range of
issues, including disputes arising from the
Residential Tenancies Act.
Locked Bag 007
Wendouree Victoria 3355
Phone 1300 13 71 64 (local call charge)
Fax (03) 8684 6299
55 King Street
Melbourne Victoria 3000
GPO Box 5408
Melbourne Victoria 3001
[email protected]
Phone (03) 9628 9800
1800 13 30 55 (country callers)
Fax (03) 9628 9822
rtba.vic.gov.au
[email protected]
Tenants Union of Victoria (TUV)
vcat.vic.gov.au
The TUV provides information, advice and
advocacy services for Victorian tenants.
Real Estate Institute of Victoria (REIV)
55 Johnston Street
Fitzroy Victoria