TENANT INFORMATION GUIDE FOR TENANTS (VIC) | Page 42

Renting a home Useful contacts Residential Tenancies Bond Authority (RTBA) Victorian Civil and Administrative Tribunal (VCAT) The RTBA holds all residential tenancy bonds as a trustee for tenants and landlords. The RTBA can only repay bonds if both the tenant and landlord agree, or as directed by the Victorian Civil and Administrative Tribunal (VCAT) or a court. VCAT operates like a court but is not as formal, and deals with a wide range of issues, including disputes arising from the Residential Tenancies Act. Locked Bag 007 Wendouree Victoria 3355 Phone [phone] (local call charge) Fax [phone] King Street Melbourne Victoria 3000 GPO Box 5408 Melbourne Victoria 3001 [email protected] Phone [phone] 13 30 55 (country callers) Fax [phone] rtba.vic.gov.au [email protected] Tenants Union of Victoria (TUV) vcat.vic.gov.au The TUV provides information, advice and advocacy services for Victorian tenants. Real Estate Institute of Victoria (REIV) 55 Johnston Street Fitzroy Victoria