TENANT INFORMATION GUIDE FOR TENANTS (VIC) | Page 40

Renting a home

Tenancy Advice and
Advocacy Program
Consumer Affairs Victoria
also runs the Tenancy Advice
and Advocacy Program. The program
supports vulnerable or disadvantaged
people with a private rental matter,
in areas such as eviction, rent arrears,
compensation claims and disputes that
need to go to VCAT.
Call 1300 55 81 81 to find out more.

Tenants Union of Victoria (TUV)
The TUV provides advice, assistance and
advocacy for tenants of private and public
residential properties.
The TUV can help you:
• fill in forms or agreements relating to
your tenancy
• with advice on problems such as
repairs and rent increases
• by negotiating and advocating on your
behalf with your landlord or agent
• by assisting or representing you at
the Victorian Civil and Administrative
Tribunal (VCAT) > see Victorian Civil
and Administrative Tribunal (VCAT) on
page 42 for full contact details.

Housing for the Aged
Action Group (HAAG)
HAAG provides free and confidential
advice to older people who live in rental
accommodation.
HAAG gives information on housing
options for older people who need to
find better, more affordable and secure
accommodation.
People can also get advice and support
if they are having difficulties such as:
• keeping up with their rent
• living in housing that is in poor
condition and needs repair
• problems with their tenancy
agreements > see Housing for the Aged
Action Group (HAAG) on page 43 for full
contact details.

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