TENANT INFORMATION GUIDE FOR TENANTS (VIC) | Page 39

PART 5: Solving tenancy problems

What you can do to solve a tenancy problem
• Try to solve the problem by
communicating directly with
your agent or landlord.

• Contact the Victorian Civil and
Administrative Tribunal (VCAT).

• Seek advice from
Consumer Affairs Victoria.
Reaching an agreement
You and your landlord should attempt to
solve any problems and reach an agreement.
If you do, put your agreement in writing and
have it signed by both parties.
If you cannot reach agreement, visit the
Consumer Affairs Victoria website for
information about renting rights and
responsibilities, giving notice about issues,
and tips on resolving disputes.

Consumer Affairs Victoria
Consumer Affairs Victoria can give advice
on a range of tenancy issues including:

Consumer Aff Z\