Serving the Teesside Business Community | 59
“We’re now half way through our third
year in operation, and with the success
of the business in Hartlepool now is the
right time to make the move.”
New development – Utility Alliance
has expanded to new offices at
Waterside Court in Sheffield.
On the ball – Utility Alliance recently installed a new pool table
at its Hartlepool HQ. Staff there enjoy a range of other benefits.
“It’s an exciting time for the business and various
sites elsewhere in the UK are now being looked
at as we continue to expand.”
rest on their laurels.
Willis added: “The message from the top
within this company has always been to set
the bar high. If we stand still, we will go
backwards.
“It’s an exciting time for the business and
various sites elsewhere in the UK are now
being looked at as we continue to expand.
“We have an in-house training team, and a
business model which we rigidly stick to. This
has proved to be a success in Hartlepool, and
has been rolled out in Sheffield.
“The same will apply wherever we move
to next, and the aim is to have a Utility
Alliance way of working.
“The exposure of the brand has grown
massively since the turn of the year. People
know who we are and what we do, and as
the base of our business is outbound calls
that makes life easier for the sales team.
“Over the last couple of years they have
had the job of selling who we are before they
even reach the stage where they try to sell
what we sell.
“It’s a difficult job. We all get the phone
calls when we’re in the middle of watching
the TV or cooking the tea, and we can’t get
off the phone quick enough. We don’t want
to do another PPI claim, and we haven’t had
an accident in the last three years that wasn’t
our fault.
“We try to do things differently at Utility
Alliance, we work on a 9am to 5pm system,
Monday to Friday, and deal exclusively with
businesses, and when sales staff are calling
people, they tend to know who they are
asking to speak to. We don’t want to be
tarred with the same brush as the others, the
ones who are constantly ringing.
“Now when they pick the phone up and
call someone in the North East, more often
than not the person on the other end of the
phone will have heard of us.
“They may have read about us in the
media, or spotted our logo on a football shirt
or seen us at a networking event. That’s now
the aim for Sheffield.
“We’ve got a lot to shout about, and we’re
not afraid to tell people how well things are
going.”
Utility Alliance –
some facts
• Utility Alliance was formed in February
2015, with a team of just six staff.
•
The company’s ongoing recruitment
drive had seen the team expand to
144 by the turn of 2017, and that figure
is now well over 200.
• The team at Utility Alliance operate on
a B2B basis, saving companies money
on their utility bills regardless of their
size after carrying out a full audit and
bulk buying energy.
• Utility Alliance’s expansion saw
it move from its original base on
Queens Meadow Business Park to
a prominent location on Hartlepool
Marina in January.
•
Whatever point the current contract
is with any firm, Utility Alliance
can review at no cost and with no
obligation to act upon it.