TEAC Conference Report Oct. 2016 | Page 3

TEAC16 Report Before lunch of Friday, October 7, there was an I-LINC Discussion Panel: Future Paths to Work in plenary. Continuing the topics raised in previous sessions, and the overall theme for the event, this session allowed industry and EC experts to comment and add further thoughts to the conversation. The following questions were addressed: How can telecentres best support people with evolving technology and future working practices? How might future recruitment processes change the support that job seekers will need? What role can industry and government play in helping support organisations be more adaptable to future changes? The panellists were:  Anusca Ferrari – European Schoolnet, I-LINC  Martine Tempels – Senior Vice-President, Telenet for Business  Alexander Reidl – Deputy Head of Unit, Digital Economy and Skills, European Commission  Karsten Simons – Strategic Operations Lead, Corporate Affairs Europe, Cisco Systems The topics covered I-LINC itself, the gap between what government and education provide to citizens as valuable resources for them to use and what they actually use, the (New) Digital Skills and Jobs Coalition, the Cisco NetAcademy and the Cisco view on emerging technologies (e.g. IoT) and citizens. A video of the discussion panel is here. Interactive sessions Future Trendspotting The opening plenary was followed by an interactive Future Trendspotting workshop where delegates explored the issues of Digital Skills for Future Work. Thinking about the actions that telecentres could put in place, delegates discussed three topics; emerging technologies, future skills, and future working practices. There were many interesting ideas and statements that came from the tables, this is a very short selection of some of the notes of this session.  Artificial intelligence (AI) will empower people significantly in the future. However, citizens will need support on how to assess critical information produced by AI.  There will be a huge commercial push with AI (e.g. as with Amazon Echo) and people will need to understand how the commercial aspect of AI could affect them. Both are the areas where Telecentres could help.  Virtual Reality can give you the courage to actually do certain things that you didn’t dare to do in real life.  New jobs, like drone operators, may be very well suited for video game players, because they require fast reactions. 3