Surface World March 2019 SW_March_2019_LR | Page 16

INDUSTRY NEWS New Sales Technician appointed at Master Tool Services To support growth in its Master Tool Services (MTS) department, Master Abrasives has appointed Mike Timofte as its new MTS Sales Technician, offering support to local industry and collection of tools for repair and service. Mike joined Master Abrasives last year as a Technician in MTS, carrying out services such as tool repair and on-site Hand-Arm Vibration (HAV) testing for customers. He will continue to do this alongside his new role to support local industry, offering collection of tools for repair and service. This service will be available to customers in nearby regions, covering areas such as Northamptonshire, Oxfordshire and Buckinghamshire. Mike will also be offering technical support for tools and services, with customers able to reach out to him directly by email or mobile number. Carl Lewington, Operations Manager and Manager for MTS, explained: “Mike has a strong knowledge and experience of electric and pneumatic power tools. This along with our range of reputable electric and pneumatic tool brands means he’s well equipped to give advice and recommendations to customers for their applications. So whether it’s aerospace, automotive, foundries or other industries, we can offer the best tools, repairs, service and training according to the needs of the workforce.” 14 allowing the company to offer a large range of power tools. Since its re-launch, MTS also became a distributor for Metabo’s high-quality electric and pneumatic power tools and Cengar air saws. The team also helped introduce to the UK ZIPP Group’s cost-effective range of air tools which boast unique designs at low costs, such as incorporating low- vibration elements in tool designs. The company also introduced fastening tools into its product range including impact wrenches, oil impulse tools, torque wrenches and riveters, by welcoming the addition of ZIPP Air Tools fastening range. MTS has grown significantly since it was re-launched as a separate business unit in 2013 and moved to a larger location on-site to expand its capacity. Since then, the team has multiplied, the range of tool brands offered has increased and the department’s service capability has expanded. The department has also held its own stand at exhibitions such as the Safety Health + Environment (SHE) Show, exhibiting its solutions to power tool safety issues such as Hand Arm Vibration management. MTS has long enjoyed close relationships with top power tool manufacturers like Atlas Copco, Dotco, Dynabrade and Cleco, MARCH 2019 Paul Batson, Managing Director, commented, “We have developed our Master Tool Services department as a comprehensive service for the pneumatic and electric tool industry. We don’t just want to sell tools – we want to service them and advise businesses how their employees can operate them safely because we want to build long-term relationships with our customers so they know they can rely on us. “Mike’s experience and knowledge of power tools will be a great asset to providing an even more catered experience for customers of MTS. We invite customers to take advantage of our application support and free trial service, whether for electric and pneumatic tools, HAV solutions or other abrasive solutions we offer.” Telephone: [phone] Email: [email protected] Visit: www.master-abrasives.co.uk twitter: @surfaceworldmag