Super Restoration Q3 2015 Feb. 2016 | Page 26

H o s p i t a l i t JUNE 2015 | THE SOURCE MAGAZINE | WWW.SUPERRESTORATION.COM JUNE 2015 | THE SOURCE MAGAZINE | WWW.SUPERRESTORATION.COM 26 27 p i t a l i HEALTHY AIR EQUALS HAPPY GUESTS Chronic water sources can cause mold growth in hidden spaces. A strange, musty smell or unusual, unpleasant odor is often the initial indicator of unseen mold present in hotels and motels where excessive, unabated humidity and dampness prevail. Lost public patronage, suspended business licenses, and exposure to financially ruinous legal liability have ensued from hotel/motel mold infiltration. Fortunately, proper training of maintenance employees can prevent these dire consequences, which can occur at not only lower-grade hotels, but also at neglectful five-stars. Hotel/Motel Vulnerabilities to Water Damage Common sources of mold problems in hotels are temperature changes, water mains, and water damage. Hotel rooms change temperatures frequently. When rooms are vacant and staff turn off air-conditioning units to save costs, these temperature changes can stimulate mold growth by causing condensation of moisture on organic materials that become mold nutrients. The presence of big water mains throughout large buildings is always a potential problem for water damage from leaks or even for flooding from ruptures. An occasional actual problem is mold growth on surfaces near condensation around pipes improperly insulated. tion or renovation, a scan for hidden moisture can find any mold present. If it is, the drywall should be replaced. In hot, humid climates, many guests on arrival set their thermostats as low as they can. Then they leave and when they return their rooms are chilly and damp, perfect for mold. Each time a door or window opens, moist, warm air entering the room may condense and add moisture. Digital thermostats can offset these effects by providing a limited range of available temperature settings. Air conditioning removes some moisture but only during the actual cooling time until the room temperature reaches the thermostatic setting. Then no more moisture reduction occurs. The ideal size for an ordinary guest room air conditioning unit is 6,000 British thermal units. Any larger unit runs only half the time with less effect on moisture control. Window or roof leaks add more excess moisture. Inappropriate cleaning and short sojourns may aggravate mold problems by keeping them invisible. Hotel/motel room attendants may think they are doing their jobs by wiping mold away and not reporting it. While they improve the appearance of the room, the indoor air quality still suffers and gets only worse so long as the mold remains. Maintenance staff should know how to look for mold growth so they can help management cope with it effectively. Hotel/motel guests for only a day or two sometimes tolerate conditions they normally would not over longer times. They would do better by not accepting but reporting mold problems so they can be fixed for the next guests. ANTI-MOLD MAINTENANCE POINTERS Water damage anywhere from whatever source can cause mold growth. Professional water damage restor ation technicians with proper skills and equipment should always respond to any extensive water damage problem to mitigate immediate harm and prevent future mold growth. Mold needs air, food, and moisture. Elimination of any of these needs suppresses the mold. Hotels can’t eliminate the air or food, but the moisture is another matter. Hotel guestrooms harbor breeding grounds for mold. Walls with vinyl covers are ideal. With air conditioning running, the vinyl wallpaper gets cold, moisture condenses on it, and mold spores sprout. Drywall cellulose backing and wallpaper glue are favorite mold meals. Paint over interior drywall traps moisture, and spores grow there as well. During hotel construction or renovation, moisture in the sheetrock can become trapped behind paint or vinyl wallpaper. About a year after the construc- www.SuperRestoration.com o s Keeping Your Hotel Green y H Occupancy sensors also can help control moisture in guest rooms. In unoccupied rooms, the sensors can run the circulating fans periodically to maintain ventilation and deny mold a suitably moist environment. According to a scientific study at the University of Florida at Gainesville, the most favorable mold growth conditions are temperatures over 72˚F and relative humidities over 60 percent. Cooler temperatures and lower relative humidities are good guidelines for hotel/ motel mold control. LOST PATRONAGE In the age of the Internet, adverse reviews viewed by millions on travel websites can hit hospitality businesses very hard, very quickly, and for long times. An unfavorable TripAdvisor rating based on a complaint about, for example, “Tattered Blanket & Moldy Bathroom” can keep many customers away long after management fixes the offense. “IN HOT, HUMID CLIMATES, MANY GUESTS ON ARRIVAL SET THEIR THERMOSTATS AS LOW AS THEY CAN. THEN THEY LEAVE AND WHEN THEY RETURN THEIR ROOMS ARE CHILLY AND DAMP, PERFECT FOR MOLD. “ When Seconds Matter SM t y